Search found 104 matches

by Aube
Mon Apr 19, 2021 7:56 pm
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: How to get fixed service dates changed
Replies: 3
Views: 631

Re: How to get fixed service dates changed

Hi, This seems to be a common issue with a few VW dealers and their second hand cars. A colleague purchased a 8 month old VW Golf with low miles from the main dealer but within a few weeks the service indicator flagged up the car needs a service. They said it was due to the very low mileage and that...
by Aube
Mon Nov 16, 2020 2:57 pm
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: GTi- only leave vehicle in position P
Replies: 23
Views: 23361

Re: GTi- only leave vehicle in position P

Hi,

The car went in today, and fortunately there was a fault code on the system. So guess what the fix was? Replace gear selector mechanism!

So clearly this fault not only affects earlier DSG cars, but is also an issue on later cars.

Having said that, the dealer has been very good.
by Aube
Fri Nov 13, 2020 10:11 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: GTi- only leave vehicle in position P
Replies: 23
Views: 23361

Re: GTi- only leave vehicle in position

Hi, Car is going in next week, as according to the dealer there is an updated TPI for this error, so I’ll let the forum know the outcome. Will depend on the cars system logging the error and that’s been the issue as so far as on our car it hasn’t stored the error, even though we have taken photos of...
by Aube
Sat Oct 31, 2020 10:05 pm
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Fixed to flexible service regime
Replies: 0
Views: 562

Fixed to flexible service regime

Hi, The car was serviced last week, and I asked the car the service department to reset it to a flexible service regime from the fixed. This they said has been done, but when I check the car, the display says inspection in 20100 miles or 365 days, and oil change service in 9000 miles or 365 days. So...
by Aube
Wed Oct 21, 2020 8:09 pm
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: GTi- only leave vehicle in position P
Replies: 23
Views: 23361

Re: GTi- only leave vehicle in position P

Hi, The saga continues! I had a call from VW customer service and the dealer who have been talking to one another to find a practical solution. It appears the micro switch failure applies to the previous model of the Polo, not the MK 10! The fault they suggest lies with the software identifying that...
by Aube
Sun Oct 18, 2020 7:44 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: GTi- only leave vehicle in position P
Replies: 23
Views: 23361

Re: GTi- only leave vehicle in position P

Hi, The dealers looked at the car and said nothing in the cars system showing a fault, so now we are back to square one with the fault still occurring randomly. I have photos of the error message and now plan to document how this happens it terms of how the car is started, if the radio is on, or lig...
by Aube
Fri Oct 16, 2020 11:15 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: GTi- only leave vehicle in position P
Replies: 23
Views: 23361

Re: GTi- only leave vehicle in position P

Hi, My daughters 2018 Polo SE is showing this fault, so asked for this to be looked at today while the car is in for its service. The service advisor said they have TPI that says there is software in development to correct this fault. Unfortunately I didn’t believe him, so called VW Customer Service...
by Aube
Fri Jul 10, 2020 9:38 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: PCP Contracts, Discounts and Salesmen [HELP]
Replies: 98
Views: 13701

Re: PCP Contracts, Discounts and Salesmen [HELP]

Hi, Just be careful the dealer isn’t adding sneaky options as the warranty doesn’t cover seats, so double check they haven’t used creative terminology to increase their commission. On looking after the paintwork, definitely avoid any paint protection like LifeShine as for the price the dealer charge...
by Aube
Fri Jul 10, 2020 7:40 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: PCP Contracts, Discounts and Salesmen [HELP]
Replies: 98
Views: 13701

Re: PCP Contracts, Discounts and Salesmen [HELP]

Hi, This is a story I hear all to often and isn’t always young and inexperienced! I see people of all ages pay way over the odds for a car, pay ridiculous money for extras like gap, and to cap it all, get pathetic amount money for their part exchange. If you are buying a car, washing machine or a ho...
by Aube
Fri Jul 03, 2020 7:16 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Used GTI+ OR Brand New R-Line (Fully Specced)
Replies: 30
Views: 4728

Re: Used GTI+ OR Brand New R-Line (Fully Specced)

Hi, One further question. We also need to know if the price you have been quoted for the new R-Line by the dealer includes any discount as it really looks like they are stitching you up with zero or small discount. As others have said, look at Carwow and build the GTI + and R-Line so you have a disc...
by Aube
Wed Jul 01, 2020 6:37 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Used GTI+ OR Brand New R-Line (Fully Specced)
Replies: 30
Views: 4728

Re: Used GTI+ OR Brand New R-Line (Fully Specced

Hi, I’ve had the ‘wake up in a sweat have I done the right thing‘ more than once, and spent hours talking to everyone and their dog! But in the end I gave myself a slap, sat down and worked out what I actually what from the car. The GTI+ is a great car and you will enjoy it everyday, but is this the...
by Aube
Thu Jun 25, 2020 3:05 pm
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Aircon / Warranty
Replies: 19
Views: 3933

Re: Aircon / Warranty

Hi, If there is a fault with the system, it should be covered by the warranty. Where is gets a little grey is if the condenser or associated pipe work has been damaged, by a stone for example, then that isn’t usually covered. I’m sure you have the controls set correctly, but I did have one person wh...
by Aube
Sat Jun 20, 2020 7:47 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Finance Documents
Replies: 9
Views: 1895

Re: Finance Documents

Hi, Seems odd, as most dealers email finance documents for you to sign online so all these is to do on collection day is to check the car and sign the acceptance document to confirm the car is ok. And a gentle remainder and my pet subject, don’t sign up for gap, paint protection, or any other extra,...
by Aube
Wed Jun 17, 2020 7:40 am
Forum: MK10 and MK11 (AW/BZ) Polo (inc GTI) - Years 2018 onwards
Topic: Gap insurance
Replies: 10
Views: 1586

Re: Gap insurance

Hi , On Gap, use code ACMGAP to get 12.5% discount off an ALA policy. An dealer near us offers a package of gap, smart repairs, paint protection and wheel and tyre insurance for £1950! On paint protection, the quote I received for LifeShine (Autoglym product) was £599, but if I took gap As well, the...