UK-POLOS.NET - THE VW Polo Forum

I wouldn’t worry about it at this stage. Unlike a personal loan the finance is attached to the car so lending likely more amenable to happen from VW on the basis that they can repossess cars where finance payments defaulted. Outside chance they may offer higher APR and in very worst case want a guar...

Good idea @lancslad1985 I shall do that as they are a very large motor group. I should have looked before I bought from my dealership as it looks a familiar comment from reviews of their poor service.

Thanks @SRGTD. There’s alternate dealers thankfully not too far from where I’m purchasing from that will be my port of call so I won’t need to return and you are right, bad service is something people don’t forget. I’m going to expressly ask to give feedback even if they do offer. I already have the...

Ooh PhilArnold good news. Enjoy the pick up and new car smell

Thanks @brainbow yes you are probably right and that keeping me going. I’ll be glad then to move on to writing less whingy posts

That’s interesting so not long. Just spoke to my dealer for update and told he’s not had it yet which I knew and basically why ask as it’s being registered in September and they are focusing on new orders anyway. Another example of being a valued customer! I said well it’s 10 days until September an...

Once we finally get car to UK port how long to get on a trailer to dealers?

My wife has ordered a Skoda Kamiq which has it. We tried it on our extended unaccompanied test drive and it was a pain to connect and kept dropping out randomly. It’s very immature tech and I think it will be a while before it’s as reliable as a wired connection.

Us lot who have had our 5b texts this morning at 8:09 do you reckon there is a chance they have made it onto the City of Rotterdam boat that has just left this morning, especially if it does the Tyne then Grimsby drop off, my car needs to get to the dealership in Barnsley. Been waiting far too long...

Live chat told me they want us to use the dealer but they can call through to the customer support team if you call them by telephone.

Lovely I’ve seen on vw forums that tracker can be up to 4 days behind but at least we all know the long long wait is coming to an end...phew!

Excitingly after all the lack of information I had 5b text this morning and knowing how out of date that is I might actually not be too far behind

Cheers all for all your wise words. I’ve never needed car therapy before I’m sure I’ll feel better when I’ve slept on it (well about the longer wait and not the poor customer services).

Im calling my dealer tomorrow and telling them they do some work and find out where the car actually is or they can keep my £250 deposit and I’m off to a company that actually wants to have my custom. Im not sure any car is worth the hassle.

Well my joy was short lived. I’m fuming with VW. I used live chat for an update only to be informed that they don’t know where my car is other than in transit and couldn’t tell me a ship or expected arrival in Emden despite last week customer services telling me that it was due in Emden now. I had a...