UK-POLOS.NET - THE VW Polo Forum

Long story short...

The rejection process has begun today, a form the sales manager needs to fill out to VW will be submitted today and they will respond within 48 hours to say whether they accept a rejection.

My part ex was around £7,000.

I didn’t pay upfront for my GAP insurance.

I paid £500 deposit and two finance payments. GAP was include in the overall price paid I believe.

I also trade my car in too!

So when the car went in 11th August it had to be rebooked for 3rd September as they had no courtesy cars available and they said they need to further investigate the faults as there was not a more experienced technician in electronics. (Even though the car was booked in and they express that they ne...

Thanks for the advice david.stark Thanks Leif, I saw this previously metioned on the forum so I tried USB1 I've tried both usbs and they both have same results with problems occuring. They have said that have sent VW a techncal report to see if they have a solution to issues on the unit but that was...

Thank you for all the advice! I will be putting a letter and comparing documents of faults between my car and courtesy car plus details of what’s been said and done. My other half is going in on Tuesday morning to try recreate faults with their technician as I can’t take any time out of work next we...

Hi Everyone, Slight update- no fixes yet on any safety related issues. Seem only bothered with trying to fix stereo. Got told my phone might not work with the stereo software even though my iPhone 7 Plus runs the latest software. My courtesy car doesn’t have any same issues I have been experiencing ...

Thanks for all the advice, The issue I have is I’ve lost faith with them, they were looking for a fault with ACC when my car has not got ACC or even cruise control. The main issue is with the front assist which as VW dealership they can’t seem to identify. I just want them to sort the safety related...

Hi everyone! I have SE 95 polo in the off white colour with black roof and wing mirrors. I love the colour and how it drives but it’s got many problems. It been in the dealership once before, it currently back in the dealership and I had the following answers from them via a video and text. No phone...

When I took mine to the dealer I was told to monitor and take videos of my issues. I have got videos to prove my wiper issue so when it goes back in they can see proof of how bad it is.

My problem car went to VW yesterday, one problem was wipers not working correctly. Same issues described in some of posts. They cleaned them saying it was diamondbrite on the screen and the wipers were “black” said funny thing is wipers have only been used a few time because of the weather we had re...

I have same problem! Mine freezes, get confused with with traffic radio announcements and if someone calls me. I’m using the wire I was provide at VW when I picked the car up. Just another issue for me with this car. It sometimes works when I hold the on button down and do a reset of the system (som...

Hi! Be gentle this my first post, I get a clunk noise with my brakes. I drive a SE 95 bhp. I only had the car over a week, done 300 miles so brakes are wearing in My boyfriend who’s a mechanic has check it out as he want to make sure it was safe for me to drive. He saying that it the brake pads have...