Search found 11 matches

by Carlblake
Fri Nov 15, 2019 6:52 am
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

I also asked VW dealer why it’s taken so long to diagnose and asked for copies of emails and other communications between themselves and VW UK and Germany.

They have refused my request stating as a private company they are not obliged to disclose. But they have a moral duty to not cover up a ...
by Carlblake
Fri Nov 15, 2019 6:42 am
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

I have now had confirmation that the wiring was routed incorrectly in the factory from dashboard to engine causing wiring to rub on metal strut and to strip the outer sheath causing short circuiting.

I am today having a discussion with the VW exec team Fire and Safety officer after it had been ...
by Carlblake
Sun Nov 10, 2019 4:08 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Sorry for the misleading turn of phrase.

When pushed refers to the dealers lack of feedback to me forcing me to keep on at them till they told me a minor repair is now likely to be a 16 week plus repair.

I can see how it must have been confusing though, but having said that as my car is ...
by Carlblake
Sun Nov 10, 2019 2:47 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Hi there

To add to my misery VW, having the car 2 weeks today, told me when pushed that the car needs a whole new wiring loom and the factory are quoting up to 16 weeks to build and ship it.

So I’m stuck with a ropey seat Leon from enterprise, dealer is trying to let the VW assist take ...
by Carlblake
Tue Oct 29, 2019 10:45 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Well guys by way of an update

Sadly no news is not good news. So far after fitting various new relays and switches, not sure of the difference, it has baffled the local VW technicians as well as a team down in Milton Keynes apparently.

So now they are waiting for technical advice from Germany ...
by Carlblake
Mon Oct 28, 2019 6:22 am
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Hello

I am not being allowed to send PM as I haven’t posted enough apparently.

Thank you very much for your kind offer though.
by Carlblake
Sun Oct 27, 2019 12:20 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Hi all.

It’s got worse today. As I tried to drive it to the dealers go avoid having to wait 6 hours for recovery it went again.

Only this time it lit up like a Christmas tree with numerous error messages, the car stayed all lit up and functions with the key out and there was a strange burning ...
by Carlblake
Sat Oct 26, 2019 7:28 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Thanks you very much that would be very helpful.

The guy I have dealt with before is South African actually. Very helpful, he moved from working in the factory in SA I believe
by Carlblake
Sat Oct 26, 2019 1:38 pm
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Hi.

Yes I will certainly share the outcome on here.

To have had this happen on a motorway could have been catastrophic.

The response from VW Stockport this morning was
“ yeah... bring it in and we’ll have a look at it...”

I’m not impressed with the lack of interest personally!
by Carlblake
Sat Oct 26, 2019 8:16 am
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Re: Mk10 polo cuts out completely at high speed

Thanks for the advice.

It was torrential yesterday in Wales...

It could well be but the AA guy went through 5 fuses before deciding to recover. What was most worrying is that a fuse could cause such an instant shutdown. Dread to think what would have happened on the motorway at even higher speed ...
by Carlblake
Sat Oct 26, 2019 1:52 am
Forum: MK10, MK11 and MK12 (AW/BZ/AE) Polo (inc GTI) - Years 2018 onwards
Topic: Mk10 polo cuts out completely at high speed
Replies: 27
Views: 6523

Mk10 polo cuts out completely at high speed

Hello all

Has anybody experienced this before, having had my car since may 18 with 14k miles and no issues, this evening I was driving in Wales at around 50 on a country road, speed limit 60, when the car cut out completely. Very scary especially as it was an automatic, there was a brief warning I ...