HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Hello everyone
I am pulling my hair out!! I have recently purchased this Polo our love affair was going great until 1 day on handsfree kit an error message populated '' Information please insert USB Pendrive containing the recovery file to Install the main system''
Has anyone had a similar problem/know of anyway round it?
Any help would be much appeciated, so my little polo can be perfect again!
Soph x
I am pulling my hair out!! I have recently purchased this Polo our love affair was going great until 1 day on handsfree kit an error message populated '' Information please insert USB Pendrive containing the recovery file to Install the main system''
Has anyone had a similar problem/know of anyway round it?
Any help would be much appeciated, so my little polo can be perfect again!
Soph x
- alexperkins
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
I would advise speaking to Bury, Its a CC9060 kit underneath
They should be able to provide a recovery file
In fact, here you go
http://hotline.bury.com/Updates/VW/VW%2 ... t%20Music/
however, to load it you need a USB cable which doesnt come with the car
You might need to speak to Bury/your local VW dealer on this one.
They should be able to provide a recovery file
In fact, here you go
http://hotline.bury.com/Updates/VW/VW%2 ... t%20Music/
however, to load it you need a USB cable which doesnt come with the car
You might need to speak to Bury/your local VW dealer on this one.
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
First of all thanks for your reply, really appreciate you taking time out to help me
What type of USB would I need, would it be something I could do myself?
Any idea what VW would charge? I called them and they wanted £100.00 just to look at it its just come out of warranty too!
thanks again
What type of USB would I need, would it be something I could do myself?
Any idea what VW would charge? I called them and they wanted £100.00 just to look at it its just come out of warranty too!
thanks again
- alexperkins
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
I would speak to Bury and see what they have to say buddy
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
OK
Thanks again for your kind help!!
Thanks again for your kind help!!
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
My problem is all fixed now
My Polo is now Perfect again...
Emailed bury.
This lead is required (000051905) which I purchased on Ebay.
http://pages.ebay.com/link/?nav=item.vi ... 53&alt=web
Removed my stereo and behind the TPK music control box is there. Downloaded the files from the Bury email sent to me (sorry no link as on email).. Once I had these files I put it on to the USB. The cable above has a slot for USB to be attached once everything is all wired up tap on the TPK screen and voila! Files start downloading and all up and running. (Take around 15 minutes)
P.S do this with ignition on, not engine.
Thanks again.
My Polo is now Perfect again...
Emailed bury.
This lead is required (000051905) which I purchased on Ebay.
http://pages.ebay.com/link/?nav=item.vi ... 53&alt=web
Removed my stereo and behind the TPK music control box is there. Downloaded the files from the Bury email sent to me (sorry no link as on email).. Once I had these files I put it on to the USB. The cable above has a slot for USB to be attached once everything is all wired up tap on the TPK screen and voila! Files start downloading and all up and running. (Take around 15 minutes)
P.S do this with ignition on, not engine.
Thanks again.
- alexperkins
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
Glad it's sorted
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
I'm having the exact same problem. According to VW it will take an hour to fix and cost me £100. Think I'll give it a go myself.
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Really need help with this too! Absolutely no idea what to do as i get the same error message! Any help in simple terms would be massively appreciated!
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
There was a VW desktop bulletin about this there's usb stick update available for it, you get a two year warranty on tpk kits if it was fitted after pdi and three year if it was fitted at pdi, if you have the correct update equipment all you have to do is remove the radio find where they have fitted the control unit, then fit the update cable to the control unit and it updates itself, just make sure you charge the battery when doing this though lol
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Can anybody help I need to purchase the touchscreen device as when I bought the wife the car the screen was missing thus no Bluetooth hand free now any suggestions more than welcome
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Looks like this might be the one you need?;Mpw2081 wrote:Can anybody help I need to purchase the touchscreen device as when I bought the wife the car the screen was missing thus no Bluetooth hand free now any suggestions more than welcome
http://www.ebay.co.uk/itm/VW-TPK-Music- ... 1351321286
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Cheers for that just hope everything else is in the car which will make it work
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Hi ....aries2216
Did you get your USB pendrive problem sorted?
I have just bought a Polo for my daughter with same hands free system and same message " Information. Please insert USB pendrive containing reiovery file to install main system".
Any one help or do I need to call Bury car kits? Main VW dealer couldn't help despite being a VW badged and installed system....although it is the Bury CC9068 system derivative.
Did you get your USB pendrive problem sorted?
I have just bought a Polo for my daughter with same hands free system and same message " Information. Please insert USB pendrive containing reiovery file to install main system".
Any one help or do I need to call Bury car kits? Main VW dealer couldn't help despite being a VW badged and installed system....although it is the Bury CC9068 system derivative.
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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Mus
aries2216 wrote:My problem is all fixed now
My Polo is now Perfect again...
Emailed bury.
This lead is required (000051905) which I purchased on Ebay.
http://pages.ebay.com/link/?nav=item.vi ... 53&alt=web
Removed my stereo and behind the TPK music control box is there. Downloaded the files from the Bury email sent to me (sorry no link as on email).. Once I had these files I put it on to the USB. The cable above has a slot for USB to be attached once everything is all wired up tap on the TPK screen and voila! Files start downloading and all up and running. (Take around 15 minutes)
P.S do this with ignition on, not engine.
Thanks again.
Hi Aries,
Can you perhaps share the software link they sent to you on the email. I downloaded the software from the VW website, but get an error message on the TPK stating that it cannot find the update container file in the expected container. Did you do anything specific to get this working?
Thanks!