Problem Car

Chat about your 2018+ AW model Polos here!
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kmm249
Getting There!
Posts: 58
Joined: Fri Jun 29, 2018 10:49 pm
Drives: 2018
Location: Derbyshire

Re: Problem Car

Post by kmm249 »

Hi!

Which Parkway are you dealing with?

I haven’t got director or CEO I’m trying to find that out but I’ve been copying head of retail sales and after sales in who are:

wayne.michael@parkwayvolkswagen.co.uk Aftersales
mark.barrow@parkwayvolkswagen.co.uk Retail sales

They been very quiet and not replied to any emails or spoke to us!

Good luck!
wizzywig27
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Joined: Sun Feb 18, 2018 12:26 pm
Drives: GTI
Location: Northants

Re: Problem Car

Post by wizzywig27 »

I have just emailed them. I will let you know if I hear anything.
wizzywig27
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Re: Problem Car

Post by wizzywig27 »

Hello, I got a reply. Took him about 15 minutes
kmm249
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Re: Problem Car

Post by kmm249 »

Hi,

Which one did you email? They been very quiet to me!
wizzywig27
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Location: Northants

Re: Problem Car

Post by wizzywig27 »

Both, and Mark came back to me. It was a 'leave us alone' email, but all the same he does exist lol
kmm249
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Re: Problem Car

Post by kmm249 »

That’s ridiculous! Are you dealing with Derby?

Can’t believe how much directors do not want to sort problems out!

Still trying to get CEO information....
wizzywig27
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Re: Problem Car

Post by wizzywig27 »

I’m Northampton have you tried ceoemail.com?
kmm249
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Re: Problem Car

Post by kmm249 »

Nothing on there!

But done a google search a linked in profile says managering director of Sean Booth. He’s been at company for 18 years according to his profile....
wizzywig27
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Re: Problem Car

Post by wizzywig27 »

I'd give that a bash if I were you. just his name with the @ as per above

Mine is more straight forward than yours though. Is yours a new brand new, new shape Polo?
kmm249
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Joined: Fri Jun 29, 2018 10:49 pm
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Location: Derbyshire

Re: Problem Car

Post by kmm249 »

Mine is a brand new new shaped polo too!

I’m going to try this director now!
wizzywig27
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Location: Northants

Re: Problem Car

Post by wizzywig27 »

Any joy? I’ve had a few emails from him now
kmm249
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Re: Problem Car

Post by kmm249 »

Which Director??

We are in contact with Mark but not getting anywhere! We even said we should get legal advice!
wizzywig27
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Re: Problem Car

Post by wizzywig27 »

My rejection has been approved, my deposit will be returned too. They covered my negative equity. :D
david.stark
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Re: Problem Car

Post by david.stark »

Good news :D
wizzywig27
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Re: Problem Car

Post by wizzywig27 »

Thanks for all your help buddy, appreciate it
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