Letter from VW
My dealer has replaced a few
Seems, the clutch cable and pedal box are favourites for replacement at the moment, probably cos we all raised it here in the forum. And, my dealer has been replacing pedal boxes that broke when replacing the clutch cable!!! So, perhaps it filtered back to VW that way too. I haven't received a letter yet though. Hmmm, think I'll be contacting my dealer.
Can I also now add, after just this minute getting off the phone to my local dealer, that they appear to know 'nout about it?! I'm off up there after work with my letter and my car, and the chap I spoke to said, and I quote: "we'll have a look at the letter and see if any parts need to be ordered, if any, and get it booked in for you". Oo-er.
emailed
All the VW dealers have been emailed by VW. The important bit is the ref on the letter you have, specifically this bit - VGS/PD/GTM/30C1. I called my dealer today and they checked the recall out and said they have a new email today about it. They need to check the details of what parts to order and I await a call from them this afternoon to get a date for the recall details to be fixed. Yippee!
For real
Yep, it all checks out for my car too. There are 3500 Polos in the UK due for recall according to the VW dealers official email from VW.
There are various parts to replace, but not the whole pedal box - seems to be only the clutch part of the pedal box and it's bolts and fixings, and the brake switch.
Seems VW have decided to strengthen the pedal box assembly as the pedal box collapses in some instances from clutch pedal pressure causing it to fatigue.
I'll be getting mine fixed soon too
There are various parts to replace, but not the whole pedal box - seems to be only the clutch part of the pedal box and it's bolts and fixings, and the brake switch.
Seems VW have decided to strengthen the pedal box assembly as the pedal box collapses in some instances from clutch pedal pressure causing it to fatigue.
I'll be getting mine fixed soon too
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- Bronze Member
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- Joined: Mon Sep 29, 2003 11:32 pm
Imports
Great news for imports!!!! I saw my dealer today and I’m booked in on Wednesday So if you got your GTI from Ireland good news! But not all are being recalled , he had a list of chaise numbers that where accepted.
For those of you who haven't got the letter, heres the transcript:dubpolo wrote:i didn't have a letter!! just go in and be nice!!!
REGISTRATION NO. W******
CHASSIS NO. ********** ******
SAFETY ACTION – VOLKSWAGEN POLO GTi
FOOT PEDAL SUPPORT
Dear Sir or Madam
The constant monitoring by Volkswagen AG of the production process and vehicles in service has established that on Polo GTi vehicles foot pedal supports have been fitted on which a fracture can occur in the area of the clutch pedal attachment. This affects the function of the clutch operation. In some cases gears cannot be changed any more.
For safety reasons, please arrange an appointment to have your vehicle examined by a Volkswagen retailer, taking this letter with you. The retailer will replace the foot pedal support. This work will be carried out without charge and take about two hours.
This request is made under the terms of the Code of Practice on Vehicle Safety Defects. The Code is monitored by the Department of Transport.
If you have any queries with this action please contact your Volkswagen retailer or telephone the campaign helpline 01908 601243. We apologise for any inconvenience that this cause and thank you for your co-operation in this important matter.
Yours faithfully,
Huw David Product Campaign Manager
HTH for those of you without one!