George2702 wrote: ↑Fri Apr 06, 2018 2:26 pm Hi guys, i ordered my polo gti+ on the 9th of March. I went around various dealers and eventually settled with one which had 6 slots available. He said that they only had 6 slots for 2018 and that after that, you could still order but it wouldn't be processed until the next allocation of slots that the dealer got, which could be next year. This could potentially be why some of you put orders in early in the year, but might not have heard anything back or have got late build dates. I.e. your dealer might have already used up all their slots for that year or quarter. Mine will be ready for delivery on the 1st of September, stated on the invoice. Good luck with your GTI'S!
Hi George. Dealers accepting orders when they don’t have build slots is what I thought might be a reason for long waiting times - see below from the ‘GTI+ Ordered’ discussion thread’;
If dealers are accepting orders and they don’t have available build slots, they need to be explaining this to the customer to manage expectations and customer frustration. I wonder how many people have placed an order and the dealer hasn’t submitted it yet because they’ve used all their build slots but they’ve not told the customer?SRGTD wrote: ↑Wed Apr 04, 2018 8:37 am @Marcus73; do you have a tracking number?
Thinking about the very lengthy wait that your dealer had told you for your GTI+, it could be that your dealer has accepted more orders than the number of build slots they have been allocated by VW. The undernoted is from VW’s website - ‘Track my Car FAQs’;
‘Volkswagen UK operates what is called a managed supply system for most models, to ensure a fair distribution of available production across the retailer network. This means each retailer is allocated a set number of cars on a rolling three month basis. So when you place an order, it is advisable to check which month's allocation your car is intended for and if allocation is not available, whether it is possible to order from another retailer or when more vehicles may become available’.
If your dealer has received more customer orders than the number of build slots allocated to them, they may not be able to submit your order until next month or even later, which might explain why your order isn’t showing up. If you do have a tracking number, this suggests the dealer has submitted your order and the details of your order are in the system, but the tracker just hasn’t been updated yet (it is often slow to be updated). Worth asking your dealer if they’ve submitted your order and if not, which month’s allocation your car is intended for.
The full set of VW’s Track my Car FAQs can be found here;
http://www.volkswagen.co.uk/owners/track-my-order/faq
If I’d ordered a GTI/GTI+ and hadn’t had an update from the dealer, or hadn’t been given a tracking number, then I’d be asking my dealer when they submitted the order, and asking to see this on VW’s ordering system.
Good luck with your order and your new car when you get it. September’s not too far away.