Travel Assist currently unavailable

Chat about your 2018+ AW/BZ model Polos here!
Post Reply
brainbow
Bronze Member
Posts: 140
Joined: Tue May 08, 2018 9:23 pm
Drives: 72 Plate Facelift GTI
Location: West Midlands

Travel Assist currently unavailable

Post by brainbow »

Had my polo in for first service today.
I’ve been getting an intermittent ping and warning message coming up saying ‘Travel Assist currently unavailable’. Sometimes several times on a normal short journey.

Annoying as hell.

Anyway I told VW at my service today and they said it was a known issue they’d seen before and there’s some issue with the steering wheel. Got a new steering wheel on order under warranty.

Just thought I’d share in case anyone gets this. :D
SRGTD
Bling Bling Diamond Member
Posts: 3535
Joined: Sun Oct 11, 2015 9:40 pm
Drives: 2020 AW Polo GTI+, Pure White.
Location: UK

Re: Travel Assist currently unavailable

Post by SRGTD »

Some other forum members have had this issue - see discussion thread at the link below;

https://www.uk-polos.net/viewtopic.php?t=78080

There’s been some mk8 Golf owners who have had the steering wheel fix and it hasn’t been entirely successful. A few forum members on Golf forums have had a second replacement steering wheel and I read of one person who’s either waiting for their third replacement steering wheel or have had a third replacement fitted!
brainbow
Bronze Member
Posts: 140
Joined: Tue May 08, 2018 9:23 pm
Drives: 72 Plate Facelift GTI
Location: West Midlands

Re: Travel Assist currently unavailable

Post by brainbow »

Thanks for the extra info and link SRGTD
brainbow
Bronze Member
Posts: 140
Joined: Tue May 08, 2018 9:23 pm
Drives: 72 Plate Facelift GTI
Location: West Midlands

Re: Travel Assist currently unavailable

Post by brainbow »

Update on this - did not end well!

Polo in yesterday. New steering wheel fitted.

All seemed fine.

On my way home, thankfully in slow moving traffic, all the warning signs came on (and I mean all) the car lost power and just stopped. Everything flashing. 10 error reports.

When you lock the car and get out on the inside the buttons on the steering wheel are flashing.

Anyway now back at VW. With several confused looking technicians and much chin rubbing going on!

Either way they’ve a courtesy car lined up.

Happy weekend all!
Aidey
New
Posts: 19
Joined: Fri May 19, 2023 1:28 pm
Drives: 2022 Polo Gti
Location: Cymru

Re: Travel Assist currently unavailable

Post by Aidey »

Not good ..... I have mine waiting for a new steering wheel and hoped it would cure the faults , if it does not, what is the next port of call on this ffs
johnpolo2
Gold Member
Posts: 502
Joined: Fri May 12, 2017 6:41 am
Drives: Polo GTI 2022
Location: Stratford upon Avon

Re: Travel Assist currently unavailable

Post by johnpolo2 »

My new wheel was fitted last summer. All has been good ever since. Obviously one of the lucky ones.
Post Reply