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Re: Clock and trip reset itself?

Posted: Sun Dec 11, 2022 4:58 pm
by Relay
It is doing it more often now so I will be calling the local dealer to see if they can provide a software update.
Not sure if I will be charged for this though, I expect so.

Re: Clock and trip reset itself?

Posted: Sun Dec 11, 2022 7:13 pm
by SRGTD
Relay wrote: Sun Dec 11, 2022 4:58 pm It is doing it more often now so I will be calling the local dealer to see if they can provide a software update.
Not sure if I will be charged for this though, I expect so.
It’s a known problem as there’s a TPI (Technical Product Information) update to rectify it; see Alan_p71’s post - bottom of page 1 of this discussion thread. Therefore IMHO you shouldn’t be charged.

Re: Clock and trip reset itself?

Posted: Sun Dec 11, 2022 9:39 pm
by Steve_2019
SRGTD wrote: Sun Dec 11, 2022 7:13 pm
Relay wrote: Sun Dec 11, 2022 4:58 pm It is doing it more often now so I will be calling the local dealer to see if they can provide a software update.
Not sure if I will be charged for this though, I expect so.
It’s a known problem as there’s a TPI (Technical Product Information) update to rectify it; see Alan_p71’s post - bottom of page 1 of this discussion thread. Therefore IMHO you shouldn’t be charged.
I have mentioned this problem to my dealer for the last two years and they still have not updated my software.

Re: Clock and trip reset itself?

Posted: Wed Dec 14, 2022 9:25 pm
by Relay
It is being collected by the dealer on Friday. They are taking it in and checking it out free of charge.
Let's hope they update it

Re: Clock and trip reset itself?

Posted: Fri Dec 16, 2022 3:51 pm
by Relay
Dealer took it and tried doing a software update but it would get half way and kick it out. Getting the car back and they will try again on Thursday 😞

Re: Clock and trip reset itself?

Posted: Fri Dec 16, 2022 4:38 pm
by Steve_2019
I have found lot of the time it’s all reset is self after I have refuelled the car. I fill up with fuel reset the trip computer drive home and the next time I use the car everything has been reset.