UK-POLOS.NET - THE VW Polo Forum

Edi30 wrote:Update: had a call from my dealer today and there is an issue with the ring/scraper kits supplied for the job. The pistons in my engine have two rings and one scraper, the kit provided only has two rings. My dealer ordered a second set and this only had two rings. My dealer has contacted VW technical for a solution but the ring kits have been withdrawn now so I will have to wait and see with no current date for the completion of the work. A right c*ck-up, good job VW UK!

Well my car is still at the dealer and I am not that bothered anymore as I have rejected the car. Considering my options and need to discuss further with VW and the dealer to get the best outcome for me.

Edi30 wrote:

daydotz wrote:40miles left I'd love to check my oil but I can't I guess its got some left

If the oil light has not come on then you have enough oil.

im not comfortable waiting for the light to come on if it does im stuck i dont think anyone at vw will answer a phone at 4am to come an get the car/me(as ive been told not to drive it if this happens)
i doubt this will happen but its still worrys me every time i use the car


i think i bought the wrong car for worry free motoring

It's not going to blow up if the oil light comes on FFS

my car goes vw next week for another oil assessment

daydotz wrote:

Edi30 wrote:

daydotz wrote:40miles left I'd love to check my oil but I can't I guess its got some left

If the oil light has not come on then you have enough oil.

im not comfortable waiting for the light to come on if it does im stuck i dont think anyone at vw will answer a phone at 4am to come an get the car/me(as ive been told not to drive it if this happens)
i doubt this will happen but its still worrys me every time i use the car


i think i bought the wrong car for worry free motoring

Agreed daydotz, that's what they told me, if the oil light comes on, stop the car immediately and call for assistance to prevent damage to the engine.

Edi30 wrote:

skipster wrote:Well - my car goes in tomorrow for another oil assessment. I have done 658 miles from when it was brimmed up by the dealer and the dipstick measurement is halfway down.

Will see what they say next week.

Hope for your sake that it doesn't need new rings but there doesn't appear to be any other option except a new engine.

Many thanks Edi30, car is now down at the dealer for them to work on it next week. I don't know how to play it, I am sure they are going to suggest new rings, but as we know - this is not guaranteed to fix it.

I don't want to keep running down to the dealer (which is 30 miles away) and doing 1000km tests, I want it fixed once and for all.

I see you are rejecting your car, is this actually official in that you have informed VW of your intentions? I am thinking along the same lines but my guess is that it will be a difficult process, but I think we have good grounds in that the product is not fit for purpose. Best of luck with that, will be interested to hear how you get on.

tt509 wrote:my car goes vw next week for another oil assessment

Best of luck mate! Please let us know what they say!

You have to invoke the Sale of Goods Act 1979 Part II Section 14, as modified by the Supply of Goods and Services Act 1982, subsequently modified by the Sale and Supply of Goods Act 1994, contending that the supplier is in breach of contract to you for supplying a car which was not "of satisfactory quality", or did not remain so for a reasonable period of time. Appeal Court Case law (Bernstein v Palmerston Motors 1987) has held that the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so. The goods must be returned to the supplier together with all keys and paperwork. (Scott and Scott v Blade Motor Company 1997.) And the supplier (in the case of a car the dealer principal of the dealership) must be sent a letter by recorded delivery detailing why the car has been rejected as not "of satisfactory quality". Case law (Rogers v Parrish 1987) has put a limit of 6 months on the time you can successfully reject a car and obtain a full refund, though lesser refunds, taking account of mileage covered, may be obtained outside that period. The price you pay compared to market value will be taken into account. So if you buy a cheap car on trade terms you cannot reject it under the Act. And if you buy a cheap car (under £2,000) on retail terms from a trader, you cannot reasonably expect it to be perfect.

JohnPolo wrote:You have to invoke the Sale of Goods Act 1979 Part II Section 14, as modified by the Supply of Goods and Services Act 1982, subsequently modified by the Sale and Supply of Goods Act 1994, contending that the supplier is in breach of contract to you for supplying a car which was not "of satisfactory quality", or did not remain so for a reasonable period of time. Appeal Court Case law (Bernstein v Palmerston Motors 1987) has held that the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so. The goods must be returned to the supplier together with all keys and paperwork. (Scott and Scott v Blade Motor Company 1997.) And the supplier (in the case of a car the dealer principal of the dealership) must be sent a letter by recorded delivery detailing why the car has been rejected as not "of satisfactory quality". Case law (Rogers v Parrish 1987) has put a limit of 6 months on the time you can successfully reject a car and obtain a full refund, though lesser refunds, taking account of mileage covered, may be obtained outside that period. The price you pay compared to market value will be taken into account. So if you buy a cheap car on trade terms you cannot reject it under the Act. And if you buy a cheap car (under £2,000) on retail terms from a trader, you cannot reasonably expect it to be perfect.

Where peope will fall down on the oil problem.

biff+ wrote:It's not going to blow up if the oil light comes on FFS

No - but you can't drive it as the engine could seize!!!

skipster wrote:

biff+ wrote:It's not going to blow up if the oil light comes on FFS

No - but you can't drive it as the engine could seize!!!

It was a figure of speech. The engine isn't going to seize as soon as a light comes on.

skipster wrote:

tt509 wrote:my car goes vw next week for another oil assessment

Best of luck mate! Please let us know what they say!

thanks mate will do

I think you guys are worrying a little too much about the light and its reference to the actual oil level. My dealer told me there is sufficient oil in the sump beyond the level of when the orange warning first appears. If the light is orange there is no need to panic, just top up as soon as possible. If you have a red warning before even seeing an orange one, then yes I would avoid driving it.

nodoze wrote:I think you guys are worrying a little too much about the light and its reference to the actual oil level. My dealer told me there is sufficient oil in the sump beyond the level of when the orange warning first appears. If the light is orange there is no need to panic, just top up as soon as possible. If you have a red warning before even seeing an orange one, then yes I would avoid driving it.

Yes I agree. My dealer didn't say stop driving if the yellow oil warning light came on just to bring down to the dealers so they could measure how much oil was needed to top it up. What does the manual say? Can't check as my car is at the dealers. Had a call from the service tech and my car is fixed and ready for collection. However I need to ring VW and the dealer again to decide on the next course of action as I have have rejected it.

Mine had the new engine, not drinking oil nearly as much! Still get black smoke poor out when thrashed. I drive slowly 90% of the time would this make the smoke poor out when thrashed?! I find it funny how my exhaust tips are black and need cleaning and polishing atleast once a week as I cant stand them being black lol, my old man owns a 2011 GTD golf and his exhausts tips are as chrome as the day he got it brand new after 1700 miles and even when it's thrashed no smoke!