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Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Fri Sep 13, 2019 9:24 pm
by sratcliffe
Hi - I'm not sure if you managed to sort this issue but I have the same issue and have managed to track down the cable (I had it posted down from Inverness to Leeds), once I've updated mine I could post this out to you but I'm having trouble updating the TPK, I have the unzipped TPK file on a USB but when I plug this in it says it cannot find the file to update the system. Any ideas? Thanks Sophie
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Mon Oct 28, 2019 1:13 pm
by myc010
sratcliffe wrote: Fri Sep 13, 2019 9:24 pm
Hi - I'm not sure if you managed to sort this issue but I have the same issue and have managed to track down the cable (I had it posted down from Inverness to Leeds), once I've updated mine I could post this out to you but I'm having trouble updating the TPK, I have the unzipped TPK file on a USB but when I plug this in it says it cannot find the file to update the system. Any ideas? Thanks Sophie
Could I please borrow this cable from you?
I'm sure you've sorted it now but if you haven't here is the instructions on how to do it
http://hotline.bury.com/Updates/VW/VW%2 ... k%20A3.pdf
And here's the software you need to load onto the usb (I think)
https://www.bury.com/consumer/fileadmin ... _small.zip
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Wed Oct 30, 2019 11:59 pm
by Sweet
Any idea where to get the cable from? Thank you for the links you have sent

Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Fri Nov 15, 2019 6:19 pm
by melvin94
Thanks for all the posts here, I've just come across this thread because my TPK music device has hit this problem.
Looks like there is some trouble getting hold of the USB cable though. Are there any good places worth trying in 2019? I'm waiting to hear back from my local VW dearer parts department but I don't hold much hope.
Cheers
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Fri Nov 15, 2019 6:36 pm
by simonh18
Hello,
I have been reading this thread as this message has just appeared on my Polo TPK screen. Thanks to your help I have been able to download the files required to recover the device, but just need the cable. Can anyone help me out to either buy or borrow to resolve the issue.
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Sat Nov 16, 2019 7:06 am
by chris.caughey
Hi there
I am in exactly the same position as of 15th Nov 19.
I have an error message on a 2012 Polo TPK "please insert USB pendrive containing the recovery file to install the main system". I have located the control unit behind the radio but need to get the referenced cable to be able to upload the recovery file. Please help

Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Sun Nov 24, 2019 11:41 am
by lstaelens
Hello all,
I finally managed to get the update cable.
I've downloaded the software but in some way, it's not recognized y the device? Maybe not the correct software?
Can someone send me the correct download link? How to get it on the USB-device? Specific folder name to be used?
Afterwards, I'm willing to send the cable to others to update their device
Thanks in advance,
Lennert
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Mon Nov 25, 2019 8:14 am
by MichaelGarrucho
Hi everyone, I have a 2014 polo and have the same problem. The screen is saying that i need to reinstall the software. Please can anyone help me find a cable to use, the file for this update and where to locate the control box. Thank you very much. I have search ebay for the cable but there seem to be none being sold. If any one of you have one I can buy it off you if that's ok. Thank you and I'll be waiting. By the way my system is CC9060.
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Wed Nov 27, 2019 12:53 pm
by chris.caughey
Hi all
Due to not being able to source the update cable, I found a guy who offers the update as a service for £26. Send him the control unit and screen and he will update and return in about 48hrs. Very quick service.
Find him on eBay "REPAIR SERVICE VW BLUETOOTH TOUCH MUSIC PHONE KIT 000 051 473 C"
Hope this helps!
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Sun Dec 08, 2019 2:06 pm
by horgio
I'm selling a 000 051 905 cable on Ebay if anyone is interested:
https://www.ebay.co.uk/itm/133265735107
Used it to fix the issue on my Son's Polo, which he no longer owns.
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Tue Jan 14, 2020 9:42 pm
by melvin94
sratcliffe wrote: Fri Sep 13, 2019 9:24 pm
Hi - I'm not sure if you managed to sort this issue but I have the same issue and have managed to track down the cable (I had it posted down from Inverness to Leeds), once I've updated mine I could post this out to you but I'm having trouble updating the TPK, I have the unzipped TPK file on a USB but when I plug this in it says it cannot find the file to update the system. Any ideas? Thanks Sophie
Hi do you still have this cable?
myc010 wrote: Mon Oct 28, 2019 1:13 pm
sratcliffe wrote: Fri Sep 13, 2019 9:24 pm
Hi - I'm not sure if you managed to sort this issue but I have the same issue and have managed to track down the cable (I had it posted down from Inverness to Leeds), once I've updated mine I could post this out to you but I'm having trouble updating the TPK, I have the unzipped TPK file on a USB but when I plug this in it says it cannot find the file to update the system. Any ideas? Thanks Sophie
Could I please borrow this cable from you?
I'm sure you've sorted it now but if you haven't here is the instructions on how to do it
http://hotline.bury.com/Updates/VW/VW%2 ... k%20A3.pdf
And here's the software you need to load onto the usb (I think)
https://www.bury.com/consumer/fileadmin ... _small.zip
Did you manage to get hold of the cable?
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Thu Jan 16, 2020 8:16 pm
by horgio
My cable has now been sold
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Thu Jan 23, 2020 6:51 pm
by sec137
hi im not sure if anyone can help, ive a TPK fitted on my 2014 1.2 polo, the console has been stolen out of the car, do I need a specific replacement or will any one work ?
Many Thanks
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Wed May 06, 2020 7:49 pm
by DeanFlanagan
lstaelens wrote: Sun Nov 24, 2019 11:41 am
Hello all,
I finally managed to get the update cable.
I've downloaded the software but in some way, it's not recognized y the device? Maybe not the correct software?
Can someone send me the correct download link? How to get it on the USB-device? Specific folder name to be used?
Afterwards, I'm willing to send the cable to others to update their device
Thanks in advance,
Lennert
Hi Lennert would you still ha e the cable cannot get one online at all
Re: HELP!! Problem with VW Bluetooth Handsfree Kit - TPK Music
Posted: Tue Jun 09, 2020 4:25 pm
by davidof123
Does anyone have the cable or know where I could get hold of one please?