Probably the Worlds greatest Polo resource
https://uk-polos.net/
You don't happen to have links for these? I'm struggling to find eitherIma wrote: Tue Mar 31, 2020 11:31 pm Yes on website although needs some searching but also through their messenger app.
I found this link on the SA website for webchat:Ima wrote: Wed Apr 01, 2020 7:25 am Interesting. I’ve just looked On VW site and the webchat link isn’t there. I wonder if it’s related to the scaling back from Covid. The customer call centre has been closed. The VWFacebook page still has the messenger link though. I’ve copied the address below for you.
https://www.facebook.com/VolkswagenUK/? ... 5220733362#
My dealer has a skeleton staff with online link. I emailed them and they contacted a regional manager who was remote working and they contacted VW UK directly about my order. Maybe your dealer has something similar?
Have you registered for an account on VW website. When I log i there it shows a more up to date build status then the app which looks to be hopeless and out of date.
Thanks, I've messaged them but got an auto reply saying that their customer service centre is shut so I'll probably not yet a reply from that in a whileIma wrote: Wed Apr 01, 2020 7:25 am Interesting. I’ve just looked On VW site and the webchat link isn’t there. I wonder if it’s related to the scaling back from Covid. The customer call centre has been closed. The VWFacebook page still has the messenger link though. I’ve copied the address below for you.
https://www.facebook.com/VolkswagenUK/? ... 5220733362#
My dealer has a skeleton staff with online link. I emailed them and they contacted a regional manager who was remote working and they contacted VW UK directly about my order. Maybe your dealer has something similar?
Have you registered for an account on VW website. When I log i there it shows a more up to date build status then the app which looks to be hopeless and out of date.
Thanks, just dropped them a message, apparently the chat is out of action too so will wait and see when I get a replyOomStu_ZA wrote: Wed Apr 01, 2020 8:15 amI found this link on the SA website for webchat:Ima wrote: Wed Apr 01, 2020 7:25 am Interesting. I’ve just looked On VW site and the webchat link isn’t there. I wonder if it’s related to the scaling back from Covid. The customer call centre has been closed. The VWFacebook page still has the messenger link though. I’ve copied the address below for you.
https://www.facebook.com/VolkswagenUK/? ... 5220733362#
My dealer has a skeleton staff with online link. I emailed them and they contacted a regional manager who was remote working and they contacted VW UK directly about my order. Maybe your dealer has something similar?
Have you registered for an account on VW website. When I log i there it shows a more up to date build status then the app which looks to be hopeless and out of date.
https://webchat.vw.co.za/Account/Login. ... fault.aspx