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chrisash32 · Post by **chrisash32** » Thu Mar 15, 2007 1:37 pm

I am having a bad day

Chally_Rai · Post by **Chally_Rai** » Thu Mar 15, 2007 1:44 pm

group hug?

s'up?

shantybeater · Post by **shantybeater** » Thu Mar 15, 2007 1:45 pm

I wish I could decide to leave at 3 today...

Chally_Rai · Post by **Chally_Rai** » Thu Mar 15, 2007 1:47 pm

i changed my mind to 3:30

considering im coming in at 10 tomoro and leaving at 3 making my flexitime a total of minus 6 hours....

chrisash32 · Post by **chrisash32** » Thu Mar 15, 2007 1:51 pm

i had a call over my lapop that was sent back to John Lewis to be fixed on Jan 21st, its now ready to be picked up and they have not fixed what i asked them to and then replaced a part that didnt need replaceing!!

It it wasnt for warranty i would of fixed it myself!!

GRRRRRR n now they wont accept no for an answer, i am trying to demand a new one etc etc.

Now the MD is after me!!

Chally_Rai · Post by **Chally_Rai** » Thu Mar 15, 2007 1:54 pm

that sucks. but i reckon youll get the repair for free in the end, the customer is always right after all

chrisash32 · Post by **chrisash32** » Thu Mar 15, 2007 2:30 pm

i am not paying for it anyway, its under warranty.

Its a long complex story with the laptop.

I am going to go later and demand a new one!

Chally_Rai · Post by **Chally_Rai** » Thu Mar 15, 2007 2:35 pm

I don't get it though, what are they suggesting?

chrisash32 · Post by **chrisash32** » Thu Mar 15, 2007 2:41 pm

I sent it back to them as it had the following problems:
1) Didnt charge - Blown PSU
2) Selected keys on keyboard didnt work - Needed New keyboard
3) DVD writer didnt burn DVD's - Needed New DVD Burner
4) screen would not stay up! - Hinges needed replacing

After haivng it for two months they sent it back with a new Hard Drive.......
Anyone see a faulty hard drive in my list of faults?

They have said none of the other stuff has been fixed...

So i am goin a bit mad becuase they have had it for two months (remember it is only 8 months old!) and not fixed any of the thing that needed fixing under warranty!

Bryony84 · Post by **Bryony84** » Thu Mar 15, 2007 2:48 pm

Thats pretty appalling to have it for 2 months and not even fix what was broken! I'm hoping that doesn't happen with my watch - sent it off for repair last week! You should definitely demand a new one - John Lewis are meant to be good at customer service!

Gem · Post by **Gem** » Thu Mar 15, 2007 2:51 pm

Afternoon..
How is everyone?

Chally_Rai · Post by **Chally_Rai** » Thu Mar 15, 2007 2:54 pm

My god!

I was quietly thinking,....'what a drama queen, they fixed the wrong thing and now he wants a new one instead of just letting them fix the real thing'

my thoughts now stand corrected, thats appaling!

thank god for your wireless toes.

chrisash32 · Post by **chrisash32** » Thu Mar 15, 2007 3:24 pm

Chally_Rai wrote: thank god for your wireless toes.

Very true......

dino · Post by **dino** » Thu Mar 15, 2007 4:40 pm

Afternoon all - just got home from my meeting in Burton

Gem · Post by **Gem** » Thu Mar 15, 2007 4:59 pm

Unlucky...

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