Posted: Thu Mar 15, 2007 1:37 pm
I am having a bad day 
group hug?
s'up?
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Posted: Thu Mar 15, 2007 1:44 pm
Posted: Thu Mar 15, 2007 1:45 pm
I wish I could decide to leave at 3 today... 
Posted: Thu Mar 15, 2007 1:47 pm
i changed my mind to 3:30
considering im coming in at 10 tomoro and leaving at 3 making my flexitime a total of minus 6 hours....
considering im coming in at 10 tomoro and leaving at 3 making my flexitime a total of minus 6 hours....
Posted: Thu Mar 15, 2007 1:51 pm
i had a call over my lapop that was sent back to John Lewis to be fixed on Jan 21st, its now ready to be picked up and they have not fixed what i asked them to and then replaced a part that didnt need replaceing!!
It it wasnt for warranty i would of fixed it myself!!
GRRRRRR n now they wont accept no for an answer, i am trying to demand a new one etc etc.
Now the MD is after me!!
It it wasnt for warranty i would of fixed it myself!!
GRRRRRR n now they wont accept no for an answer, i am trying to demand a new one etc etc.
Now the MD is after me!!
Posted: Thu Mar 15, 2007 1:54 pm
that sucks. but i reckon youll get the repair for free in the end, the customer is always right after all
Posted: Thu Mar 15, 2007 2:30 pm
i am not paying for it anyway, its under warranty.
Its a long complex story with the laptop.
I am going to go later and demand a new one!
Its a long complex story with the laptop.
I am going to go later and demand a new one!
Posted: Thu Mar 15, 2007 2:35 pm
I don't get it though, what are they suggesting?
Posted: Thu Mar 15, 2007 2:41 pm
I sent it back to them as it had the following problems:
1) Didnt charge - Blown PSU
2) Selected keys on keyboard didnt work - Needed New keyboard
3) DVD writer didnt burn DVD's - Needed New DVD Burner
4) screen would not stay up! - Hinges needed replacing
After haivng it for two months they sent it back with a new Hard Drive.......
Anyone see a faulty hard drive in my list of faults?
They have said none of the other stuff has been fixed...
So i am goin a bit mad becuase they have had it for two months (remember it is only 8 months old!) and not fixed any of the thing that needed fixing under warranty!
1) Didnt charge - Blown PSU
2) Selected keys on keyboard didnt work - Needed New keyboard
3) DVD writer didnt burn DVD's - Needed New DVD Burner
4) screen would not stay up! - Hinges needed replacing
After haivng it for two months they sent it back with a new Hard Drive.......
Anyone see a faulty hard drive in my list of faults?
They have said none of the other stuff has been fixed...
So i am goin a bit mad becuase they have had it for two months (remember it is only 8 months old!) and not fixed any of the thing that needed fixing under warranty!
Posted: Thu Mar 15, 2007 2:48 pm
Thats pretty appalling to have it for 2 months and not even fix what was broken! I'm hoping that doesn't happen with my watch - sent it off for repair last week! You should definitely demand a new one - John Lewis are meant to be good at customer service!
Posted: Thu Mar 15, 2007 2:51 pm
Afternoon..
How is everyone?
How is everyone?
Posted: Thu Mar 15, 2007 2:54 pm
My god!
I was quietly thinking,....'what a drama queen, they fixed the wrong thing and now he wants a new one instead of just letting them fix the real thing'
my thoughts now stand corrected, thats appaling!
thank god for your wireless toes.
I was quietly thinking,....'what a drama queen, they fixed the wrong thing and now he wants a new one instead of just letting them fix the real thing'
my thoughts now stand corrected, thats appaling!
thank god for your wireless toes.
Posted: Thu Mar 15, 2007 3:24 pm
Very true......Chally_Rai wrote: thank god for your wireless toes.
Posted: Thu Mar 15, 2007 4:40 pm
Afternoon all - just got home from my meeting in Burton
Posted: Thu Mar 15, 2007 4:59 pm
Unlucky... 