UK-POLOS.NET - THE VW Polo Forum

Put my GTi in today at the local VW dealers for 2 known problems.

Firstly, passenger electric window will not work.

Secondly, an intermittent problem where the car starts, idles for a couple of seconds and then loses revs and stalls. This has not happened for a while but thought it would be worth looking at.

Whilst looking at these they also found an exhaust bracket had broken.

Had the car used approved from VW since April which came with a 1yr warranty and breakdown assistance.

It turns out that the warranty will only cover the starting problem (some temp sensor apparantly) and have quoted me £260!!! for the electric window motor and £120 for the bracket.

WTF!!! Needless to say I have told them to do the sensor and bugger all else.

I am thinking of getting in touch with the guy at the dealers who I bought if off because I have had the car 5 months, backed up by a VW warranty and now I have been told I would have to fork out £260 to replace an electric window motor. I am hoping they may be able to do something as a goodwill gesture but I willl not be holding my breath.

Anyone any ideas where I could get the work done at a much cheaper price?? Chester area by the way.......

Cheers in advance

Ahhhh, good old electric window motor

1 hour to strip the door, 20 minutes playtime to fit the new motor, 40 minutes to put everything back together. £100 for the motor, 2 hours labour, there's your £260 bill!

BUT: the first fault on my Polo GTi under warranty was the passenger side electric window motor (spookeh) and I had mine repaired under warranty with no hassle whatsoever, so I have no idea why they won't do the same for you? Go to another nearby VW garage and ask for a second opinion. As far as I can see you should be getting the work done as part of the warranty cover.

The bracket will most likely come under wear and tear but you can argue you haven't had the car all that long and see if they will compromise or not...

Come down to Shrewsbury and see the peeps at Inchcape