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VW UK... where to post complaints?

Posted: Sun Mar 04, 2007 4:59 pm
by vavavoom
I have some warranty issues/ complaints and want to write a formal letter to VW UK.

On the VW website the only address I can find is:

Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

Is this where I should write to? if so, anyone know who or which department it should be addressed to?

Thanks in advance.

Posted: Sun Mar 04, 2007 5:24 pm
by dino
I sent my letter to ;

Wayside Head office,
Volkswagen Customer Service,
Denbigh House,
Denbigh Road,
Bletcley,
Milton Keynes,
Buckinghamshire,
MK1 1YP

Posted: Sun Mar 04, 2007 5:58 pm
by vavavoom
dino wrote:I sent my letter to ;

Wayside Head office,
Volkswagen Customer Service,
Denbigh House,
Denbigh Road,
Bletcley,
Milton Keynes,
Buckinghamshire,
MK1 1YP

Cheers.

That's the Customer Services for UK VW (HeadQuarters)? not a local dealer/franchise address, correct?

Thanks.

Posted: Sun Mar 04, 2007 6:18 pm
by dino
Yep that is their main head office

Posted: Mon Mar 05, 2007 12:39 pm
by M7
out of interest what is you're complaining about? I know there has been alot of common faults with the polo's but the dealers have carried out the majority of the work no questions asked