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Poor Seatbelt Retraction

Posted: Mon Apr 14, 2008 12:03 pm
by Orothon
Hi, I've read on a post here that this is a common fault with this model (the belt does not seem to rewind properly and so often gets caught in the door) but I was wondering if there is any fix?

Posted: Mon Apr 14, 2008 6:34 pm
by pip_polo
giving them a good clean normally helps.
i take mine out the full length, then hoover it as it slowly retracts in, then maybe with a damp cloth do that again.

Posted: Tue Apr 15, 2008 1:50 pm
by Orothon
Cheers for the advice. Do you know if this affected the 5 door models as well or only the 3 door due to the angle the belt has to be becuase of the seatbelt point being further back (if I am making any sense)

Posted: Tue Apr 15, 2008 6:01 pm
by pip_polo
i've never owned a 5 door, so i cant say, they'l prob be sticky but as i said not got a clue.

Posted: Fri Apr 18, 2008 10:13 am
by ihpj
My Mothers 2005/05 9N suffered from poor retraction of all belts (over time) and all were replaced under warranty by VW recently. This car is a 5 door and apparently this seems to be a 'known problem' - if yours is out of warranty ask your dealer if they can do something?

Posted: Mon Apr 21, 2008 11:42 am
by Orothon
Thanks for the advice. Don't intend to use the dealer for servicing anymore (not that they know this yet :) so will give them a call and see what they say.

Posted: Mon May 05, 2008 11:05 pm
by alanred
My seatbelt has been poor at retracting since i got the car, nearly 3 yrs now.
When i was a member of Vw Assistance i mentioned it to one of them and he told me vw will not recognise this as a fault, but did tell me to pull the seatbelt fully out and spray the belt with silicone spray while letting it back in.
This works great - but the spray leaves a belt shaped band on your clothes, if you dont mind that it's a good fix.

Posted: Mon May 05, 2008 11:40 pm
by RUM4MO
alanred wrote:My seatbelt has been poor at retracting since i got the car, nearly 3 yrs now.
When i was a member of Vw Assistance i mentioned it to one of them and he told me vw will not recognise this as a fault, but did tell me to pull the seatbelt fully out and spray the belt with silicone spray while letting it back in.
This works great - but the spray leaves a belt shaped band on your clothes, if you dont mind that it's a good fix.
I liked that fix, VW really using their imagination - so at least you can spot a fellow VW owner! This problem was always been present on my Passat (2000MY) from new!

Posted: Thu May 08, 2008 1:08 pm
by ihpj
Just to put people's minds at ease ...

This is a known fault on the Polo 9N (don't know about other models - sorry!) as that was confirmed by Wayside here in Milton Keynes and Spirit VW in Banbury when I enquired about having them replaced under Warranty. VW do apparently recognise this as a known fault, and will replace the entire belt (because it comes as a whole kit I am told) - s all you have to do is nudge them.

Now for cars out of warranty I don't know what their response would be, but surely its got to be worth asking? Chance your arm fellas and see what you get :)

Posted: Thu May 08, 2008 1:23 pm
by david burton
alanred wrote:My seatbelt has been poor at retracting since i got the car, nearly 3 yrs now.
When i was a member of Vw Assistance i mentioned it to one of them and he told me vw will not recognise this as a fault, but did tell me to pull the seatbelt fully out and spray the belt with silicone spray while letting it back in.
This works great - but the spray leaves a belt shaped band on your clothes, if you dont mind that it's a good fix.
you'd have thought he'd have the sense to tell you only to spray the bit that never comes out normally! that would have helped a bit but not got you covered in spray.

Posted: Thu May 08, 2008 2:14 pm
by K.I.T.T.
Well, VW told me that seatbelts have a lifetime warranty when my drivers one got jammed on the day after I bought the car (typical :roll: ). Although it was under warranty, it would have been replaced even if it wasn't.

Might be worth asking.

Ash :)