UK-POLOS.NET - THE VW Polo Forum

Hi all,

I know i'm probably going to get flamed for this, but I have been speaking with the regional head of VW UK in terms of customer support and he has asked me to send in a package with any letters of complaint about the similar problems that everyone has been having...

I am wondering whether any of you are willing to send me a letter stating the problems that you are are and have been having... including the amount of times that each item has been replaced?

I hope people are willing cause I think this guy is finally listening...

Ill get together a 'package' of all the letters ive sent and list of problems for you. Lost count of how much stuff but I have asked my dealer for a full report on the car since new!

Could you possible hang on a bit before sending this. I know DXG and Nelson_W are currently thinking about approach VW and UK-P assisting a smear campaign wouldnt help the cause much...

KarlM wrote:Could you possible hang on a bit before sending this. I know DXG and Nelson_W are currently thinking about approach VW and UK-P assisting a smear campaign wouldnt help the cause much...

As long as their names aren't mentioned, I don't know how they could even be linked to what I am doing.. how would it affect their business with VW?