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help needed! - BLUETOOTH HANDSFREE

Posted: Sun May 12, 2013 12:45 am
by calvinw1
So today I plugged the screen into it's usual habitat on the dashboard... to be greeted with this:
Image
Can anyone help or guide me in the right direction to find the file I need?

thanks in advance!

Re: URGENT HELP NEEDED- BLUETOOTH HANDSFREE

Posted: Mon May 13, 2013 11:45 am
by alexperkins
Might need to speak to Bury as this system is based on a CC9060

Re: URGENT HELP NEEDED- BLUETOOTH HANDSFREE

Posted: Mon May 13, 2013 1:06 pm
by hornmeister
Or back to VW if under Warrenty. It looks like there's a system issue, they'll probably just swap the unit out so might be able to do it while you wait.

Re: URGENT HELP NEEDED- BLUETOOTH HANDSFREE

Posted: Mon May 13, 2013 10:17 pm
by b0rk
As a long shot you could try the software below to see if it works as is a for variant of CC9060.
http://www.volkswagen.de/de/servicezube ... Voice.html

Otherwise I'd suggest a trip to the dealers will be needed to fix the unit.

Re: URGENT HELP NEEDED- BLUETOOTH HANDSFREE

Posted: Mon May 13, 2013 11:36 pm
by calvinw1
b0rk wrote:As a long shot you could try the software below to see if it works as is a for variant of CC9060.
http://www.volkswagen.de/de/servicezube ... Voice.html

Otherwise I'd suggest a trip to the dealers will be needed to fix the unit.

Thanks everyone! I'll certainly give this a go! My dad actually works at the dealer so he asked the service department & they had never heard of the problem before! Going to be getting a new unit if the above download doesn't work :)

Re: help needed! - BLUETOOTH HANDSFREE

Posted: Wed Oct 05, 2016 11:07 am
by Mpw2081
What ever happened to this can you update was very interested in you problem