Polo GTI recall (DSG 7)

sony · Post by **sony** » Fri Apr 25, 2014 2:29 pm

Just had a call from customer services informing me that I am booked in for an oil change for my DSG box. Apparently it's going from non mineral to mineral oil.

So expect a call!

ben4012 · Post by **ben4012** » Fri Apr 25, 2014 9:08 pm

Heard about this back along but seemed to be only in warmer climes. Interesting to see if I or anyone else gets contacted.

http://www.uk-polos.net/view ... 96#p473996

sony · Post by **sony** » Fri Apr 25, 2014 9:19 pm

She told me that ALL dealers are aware of the issue so I'd get yours booked in- I wouldn't even wait for the call.

ben4012 · Post by **ben4012** » Fri Apr 25, 2014 9:55 pm

Thanks mate. Was it VWUK or your dealer?

sony · Post by **sony** » Sat Apr 26, 2014 8:11 am

VWUK. But they told me to ring my local dealer straightaway and they would definitely be aware of the issue. Which they were.

ben4012 · Post by **ben4012** » Sat Apr 26, 2014 11:26 am

Email reply

"Good morning Ben,

There are no outstanding workshop campaigns on your vehicle.

Many thanks"

JCT 1991 · Post by **JCT 1991** » Sat Apr 26, 2014 12:43 pm

these gearbox's don't actually have oil levels in them !

they are oiled when manufactured but are a dry gearbox !

the tiguans and tourags which have the alternate 7 speed dsg are the ones being recalled !

ben4012 · Post by **ben4012** » Sat Apr 26, 2014 6:34 pm

JCT 1991 wrote:these gearbox's don't actually have oil levels in them !

they are oiled when manufactured but are a dry gearbox !

the tiguans and tourags which have the alternate 7 speed dsg are the ones being recalled !

The clutch is dry. The gear box definitely has oil in.

Joe9n3 · Post by **Joe9n3** » Sat Apr 26, 2014 8:25 pm

coming up to 40k which is when the dsg needs a service so this is ideal!!

phoned up and told yes there is dsg oil & filter recall due on my car

Booked in for tuesday

skipster · Post by **skipster** » Sat Apr 26, 2014 9:29 pm

I was told back in December that this 'recall' was for warmer climates only.

hornmeister · Post by **hornmeister** » Mon Apr 28, 2014 11:06 am

For the UK it's probably not essential and not worth a full scale recall. If I was VW I'd handle it as part of the normal service schedule but also offer it to anyone that asks outside this schedule.

As far as I can see its only been a real issue in a small number of cases in very hot countries.

sony · Post by **sony** » Tue Apr 29, 2014 4:37 pm

The way I see it is that if it's offered, you'd best take them up on it. Should anything fail later on you're covered.

bennyboy · Post by **bennyboy** » Thu May 01, 2014 4:52 pm

Well just got my phone call from the dealers for its recall on the gear box oil on my 6r gti 60 plate.

hornmeister · Post by **hornmeister** » Thu May 08, 2014 10:30 am

Confirmed. 2013 GTI in for a limp mode issue, and on booking in this morning they also need to look at the DSG as part of a recall. I had not been contacted yet.

niallh · Post by **niallh** » Sat May 10, 2014 9:14 am

My 11 plate was in for it yesterday. Only found out after taking to VW to a misfire issue

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Polo GTI recall (DSG 7)

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