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Polo GTI recall (DSG 7)
Posted: Fri Apr 25, 2014 2:29 pm
by sony
Just had a call from customer services informing me that I am booked in for an oil change for my DSG box. Apparently it's going from non mineral to mineral oil.
So expect a call!
Re: Polo GTI recall (DSG 7)
Posted: Fri Apr 25, 2014 9:08 pm
by ben4012
Heard about this back along but seemed to be only in warmer climes. Interesting to see if I or anyone else gets contacted.
http://www.uk-polos.net/view ... 96#p473996
Re: Polo GTI recall (DSG 7)
Posted: Fri Apr 25, 2014 9:19 pm
by sony
She told me that ALL dealers are aware of the issue so I'd get yours booked in- I wouldn't even wait for the call.
Re: Polo GTI recall (DSG 7)
Posted: Fri Apr 25, 2014 9:55 pm
by ben4012
Thanks mate. Was it VWUK or your dealer?
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 8:11 am
by sony
VWUK. But they told me to ring my local dealer straightaway and they would definitely be aware of the issue. Which they were.
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 11:26 am
by ben4012
Email reply
"Good morning Ben,
There are no outstanding workshop campaigns on your vehicle.
Many thanks"
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 12:43 pm
by JCT 1991
these gearbox's don't actually have oil levels in them !
they are oiled when manufactured but are a dry gearbox !
the tiguans and tourags which have the alternate 7 speed dsg are the ones being recalled !
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 6:34 pm
by ben4012
JCT 1991 wrote:these gearbox's don't actually have oil levels in them !
they are oiled when manufactured but are a dry gearbox !
the tiguans and tourags which have the alternate 7 speed dsg are the ones being recalled !
The clutch is dry. The gear box definitely has oil in.
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 8:25 pm
by Joe9n3
coming up to 40k which is when the dsg needs a service so this is ideal!!
phoned up and told yes there is dsg oil & filter recall due on my car
Booked in for tuesday
Re: Polo GTI recall (DSG 7)
Posted: Sat Apr 26, 2014 9:29 pm
by skipster
I was told back in December that this 'recall' was for warmer climates only.
Re: Polo GTI recall (DSG 7)
Posted: Mon Apr 28, 2014 11:06 am
by hornmeister
For the UK it's probably not essential and not worth a full scale recall. If I was VW I'd handle it as part of the normal service schedule but also offer it to anyone that asks outside this schedule.
As far as I can see its only been a real issue in a small number of cases in very hot countries.
Re: Polo GTI recall (DSG 7)
Posted: Tue Apr 29, 2014 4:37 pm
by sony
The way I see it is that if it's offered, you'd best take them up on it. Should anything fail later on you're covered.
Re: Polo GTI recall (DSG 7)
Posted: Thu May 01, 2014 4:52 pm
by bennyboy
Well just got my phone call from the dealers for its recall on the gear box oil on my 6r gti 60 plate.
Re: Polo GTI recall (DSG 7)
Posted: Thu May 08, 2014 10:30 am
by hornmeister
Confirmed. 2013 GTI in for a limp mode issue, and on booking in this morning they also need to look at the DSG as part of a recall. I had not been contacted yet.
Re: Polo GTI recall (DSG 7)
Posted: Sat May 10, 2014 9:14 am
by niallh
My 11 plate was in for it yesterday. Only found out after taking to VW to a misfire issue