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MFA+ Stuck on Phone menu

https://uk-polos.net/viewtopic.php?t=69586

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MFA+ Stuck on Phone menu

Posted: Mon Mar 06, 2017 7:29 pm
by n3o
I'm in process of adding RNS510 (1T0 035 680 R), MDI (5N0 035 342 E) and BT Premium (3C8 035 730 D).
I have full MFA+ 6R0920870B and I don't have full MFSW at this moment, but I have trip/ok/reset buttons on right stalk.

I can control Audio/Navigation/MFA from this right stalk without problem, however if I enter "Phone" menu in MFA - it will just stuck.
I can't go back, change to other menu, it just don't react on trip buttons, cluster however is still working (time is updated etc.), only way to unlock display is to disconnect battery or BT module.
Maybe anybody had this same problem? I have tried few different codings for Telephone module, but without success.

Code: Select all

Address 09: Cent. Elect. (J519)       Labels: 6R0-937-08x-09.clb
   Part No SW: 6R0 937 087 F    HW: 6R0 937 087 
   Component: BCM PQ25 H+4  H46 0221  
   Revision: BF046001    Serial number: 0345 163101667
   Coding: 3DB02FBF08A10000002000007E2B9CD840C0410F60862040200000000000
   Shop #: WSC 12469 483 00190
   VCID: 408B44336843

   Subsystem 1 - Part No SW: 6R0 959 801 R    HW: 6R0 959 801 R
   Component: J386__TSG_FT  006 0902 
   Coding: 08BC30

   Subsystem 2 - Part No SW: 6R0 959 802 T    HW: 6R0 959 802 T
   Component: J387__TSG_BT  006 0902 
   Coding: 08BC30

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels: 5K0-920-xxx-17.clb
   Part No SW: 6R0 920 870 B    HW: 6R0 920 870 B
   Component: KOMBI         H05 0607  
   Serial number: 00000000000000
   Coding: 140E01
   Shop #: WSC 85046 004 02308
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A04716
   ROD: EV_Kombi_UDS_VDD_RM09_VW25.rod
   VCID: 346318E32CFB

No fault code found.
-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels: 6N0-909-901-6R.clb
   Part No SW: 6N0 909 901     HW: 6R0 937 087 
   Component: GW-K-CAN TP20 0221  
   Coding: 002200
   Shop #: WSC 12469 483 00190
   VCID: F0EB54F39863

No fault code found.
-------------------------------------------------------------------------------
Address 2E: Media Player 3 (J650)       Labels: 5N0-035-342.lbl
   Part No SW: 5N0 035 342 E    HW: 5N0 035 342 E
   Component: SG EXT.PLAYER H13 0240  
   Revision: A1001003    Serial number: 7660907393    
   Coding: 020000
   Shop #: WSC 00788 648 00255
   VCID: 295DF997FB39

No fault code found.
-------------------------------------------------------------------------------
Address 37: Navigation (J0506)       Labels: 1T0-035-680.clb
   Part No SW: 1T0 035 680 R    HW: 1T0 035 680 R
   Component: RNS-MID       H30 6276  
   Revision: AB001001    Serial number: VWZ6Z7S5137408
   Coding: 04000400040000910000
   Shop #: WSC 07862 055 07745
   ASAM Dataset: ------------------------- ------
   VCID: 3D753DC71FB1

   Subsystem 1 - Part No: 1T0 919 859 B
   Component: EU West V14  8477 
 -------------------------------------------------------------------------------
Address 56: Radio (J0506)       Labels: 1T0-035-680.clb
   Part No SW: 1T0 035 680 R    HW: 1T0 035 680 R
   Component: RNS-MID       H30 6276  
   Revision: AB001001    Serial number: VWZ6Z7S5137408
   Coding: 04000400040000910000
   Shop #: WSC 07862 055 07745
   ASAM Dataset: ------------------------- ------
   VCID: 3D753DC71FB1

   Subsystem 1 - Part No: 1T0 919 859 B
   Component: EU West V14  8477 
   
 -------------------------------------------------------------------------------
Address 77: Telephone (J412)       Labels: None
   Part No SW: 3C8 035 730 D    HW: 3C8 035 730 D
   Component: Telefon       022 0982  
   Revision: --------    Serial number: 35502105108249
   Coding: 020000010101010000000000
   Shop #: WSC 02739 790 50316
   ASAM Dataset: EV_UHVPremi 002709
   ROD: N/A
   VCID: 2443E8A39C1B

Re: MFA+ Stuck on Phone menu

Posted: Wed Mar 08, 2017 11:05 am
by Retali
I can not remember the part numbers but i will tell you my story. I have 1) a Cluster from a GT (used one) 2)a non multifunction steering wheel 3) a RNS315 (used one).

When i talk through (the integrated blutooth) the RNS to the phone and stop the car (turn the key and switch off the engine) and still talk on the phone. When i turn on the
engine the cluster screen is stuck on Phone Menu and it cant reset back.

What i do to reset it back is this. I switch off the engine and wait for the time on cluster to shut off (wait for the screen to completely black out) the milisecond it shut's off
i dial up from my phone another number and at the same time turn on the key (not to turn on engine completely, imagine half distance to power up the electronics, and hold it just a second before turning the engine completely) and AT THE SAME TIME press down the arrow (trip) button of the right wiper switch. And the cluster turns back to the normal menu "consumption" etc. It does not work always with first try. You have to try it like 3 times and synchronize everything. The way i see it it's the vice versa procedure for what stucks it.

I just try to avoid turning off the engine before i have closed the phone but sometimes i forget.

I tried to to fix it with a professional but i couldnt but he suggested another one i could go. When i got the time i will and if i have any news i ll come back at you.

I hope the trick i do helps you for the time being and stop disconnecting battery or module.

I strongly believe we have the same problem.

Re: MFA+ Stuck on Phone menu

Posted: Wed Mar 08, 2017 12:53 pm
by n3o
Hi Retali,
the problem is that I can't even pair my phone because Bluetooth (VW PHONE) is not visible (I think I need to select "New user" first from instrument cluster phone menu but I can't select it because it is stuck;).
So for now this module is totally useless for me as it does not provide any functionality :)
I have been searching trough adaptation channels a way to enable BT and use it only via RNS but I don't see it.

Re: MFA+ Stuck on Phone menu

Posted: Fri Mar 10, 2017 10:58 am
by Retali
When i went to the local garace for the electrician to take a look at the problem
He tried some stuff with the VCDS and some other stuff and he did something by mistake and had the RNS315 PHONE function been disabled at all. Then he enable it again.

I think the thing he had disabled and then enabled was something to do with "Headset required" something like that. When he enabled it the phone function was disabled.When he disabled headset the rns phone function was enabled.

I hope it helps

Re: MFA+ Stuck on Phone menu

Posted: Fri Mar 10, 2017 11:22 am
by n3o
but now "Phone" or "Telephone" (I don't know what it displays in English version) is working for you in MFA?
I have VCDS and tried many different coding options, tomorrow I will try to finish MFSW installation and I hope that this will resolve issue, otherwise I have no idea what to do next...


Update:
i have managed to install MFSW on Saturday and now Phone menu works without problem using wheel buttons (right side). Problem solved :)
It is strange, because 6R MFSW contains only left side (audio/radio) buttons, so it should be able to operate by stalks also.

Update 2
Buttons on MFSW are working until we don't use stalks. After first use of right stalk computer buttons (TRIP, OK/RESET), MFA freezes and requires battery disconnect to work again.

Re: MFA+ Stuck on Phone menu

Posted: Sun May 01, 2022 7:07 am
by Toymachine1
Hey, this is a little bit old post but did neither of you get the stalks working properly? I now have this same problem and would just like to understand the root cause for this issue.

I believe I can get things pretty much working if I would install MFSW, but I would be perfectly happy with operating MFD menu's just using the stalks.

Is the integration of stalks and MFSW somehow different with the car? Or could this be some HW level issue with certain stalks? I have verified that the stalks buttons work when on phone menu (by looking at the live data). But phone menu remains frozen.

I think if we can resolve this mystery the world would be a little bit better place :D
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