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Why can't I remove my rear head restraints?

Posted: Thu Jul 29, 2021 1:25 pm
by JohnF
My previous Polo (April 18) allowed me to remove the rear head restraints.

My new (April 21) Polo does not allow me to remove them, i.e. pull up, press the button and remove. The manual describing the removal uses this technique.

Despite the apparently identical construction and removal instructions, no amount of gentle persuasion will remove any of the three

Conclusions?
1) There is a fault
2) They are now not made to be removed despite the manual saying they can

Anyone had this issue?

Re: Why can't I remove my rear head restraints?

Posted: Thu Jul 29, 2021 3:19 pm
by Noonoo632
https://youtu.be/bNkWKI6F0RY

Hi there try the above hope it helps

Re: Why can't I remove my rear head restraints?

Posted: Sat Jul 31, 2021 12:56 pm
by JohnF
Sorry, the video does not relate to my car.

Can someone with a new Polo have a go at removing their rear 3 head restraints and report back
Thanks

Re: Why can't I remove my rear head restraints?

Posted: Sat Jul 31, 2021 2:38 pm
by POLO Clive
JohnF wrote: Sat Jul 31, 2021 12:56 pm Sorry, the video does not relate to my car.

Can someone with a new Polo have a go at removing their rear 3 head restraints and report back
Thanks
First lift them all the way up, then press BOTH buttons in and lift up/out, there's a slightly hidden recessed button on the opposite side to the main visible adjuster button.

Re: Why can't I remove my rear head restraints?

Posted: Sun Aug 01, 2021 8:37 pm
by JohnF
Got it thanks. Pity the manual doesn't say that!