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United broke down

Posted: Fri Sep 17, 2021 11:27 am
by Andy Beats
No, not a reference to Man Utd's embarrassing defeat the other night

Reference to our new Polo United breaking down at the end of our street. :cry:
EPC light on, car idling but no power to move, managed to get it back outside our house until VW assistance came (AA man).
He diagnosed throttle body problem, which he says is very common the TSI.
Does go along with some very loud clicking she was getting when she switched the car off, which my TSI didn't do.
This is their one chance to fix it, any repeat of the fault and I'm exercising my right to reject. :!:

Re: United broke down

Posted: Mon Sep 20, 2021 1:45 pm
by Andy Beats
Further to above, the car is back.
Here's what they did:

Carried out recall 91CL - software update to control unit
Carried out GFF for EPC light on - carried out software update


It would appear the 91CL update is to the Multimedia, which is nice....but irrelevant.
Let's hope the unnamed software update to the throttle body works.

Re: United broke down

Posted: Mon Sep 20, 2021 2:01 pm
by SRGTD
91CL is really a service campaign rather than a recall, as the campaign action is carried out when a customer’s car is next at the VW dealers (as your daughter’s car was), rather than VW issuing a recall notice to all owners of affected vehicles.

Details of 91CL service campaign are in the post on tiguanforums.co.uk forum at the link below;

https://www.tiguanforums.co.uk/viewtopic.php?t=8293

Re: United broke down

Posted: Mon Sep 20, 2021 4:15 pm
by Andy Beats
We've had the car since 9th August, so be interesting to see what happens next.
I'm hoping it doesn't happen again, but if it does I hope it does it soon so we can start rejection.
They've had their one chance to fix it.