Siri says ‘theres a problem’ when using carplay

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ad_182_uk
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Drives: 19plate AW GTI+ / (9n3 GTI gone)
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Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Only happens when siri had read a message then ask ‘would you like to respond’

I say ‘yes’

Then siri just says error this or cant do that right now and so on.

Tried resetting phone etc.

Do the vw main dealer apply software updates if you drive to a dealership?

Is there a soft reset that loses absolutley no settings on the stereo etc?
lancslad1985
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Re: Siri says ‘theres a problem’ when using carplay

Post by lancslad1985 »

Both our polos do this at the moment but a software update came today. I’ll have to try again when next in the car, but it only seems to impact WhatsApp over CarPlay. Normal iMessage works fine.
ad_182_uk
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Drives: 19plate AW GTI+ / (9n3 GTI gone)
Location: Nottingham

Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Iphone software update?
lancslad1985
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Re: Siri says ‘theres a problem’ when using carplay

Post by lancslad1985 »

No a VW over the air update when I was driving about yesterday, but there’s an iOS 16.4 appeared as well last night on my phone. I’ll find out tomorrow when I’m using the car again.
ad_182_uk
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Drives: 19plate AW GTI+ / (9n3 GTI gone)
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Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

What year is your polo? Do the 2019 models do the over the air update? I’ve never seen / notice this happen.
SRGTD
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Re: Siri says ‘theres a problem’ when using carplay

Post by SRGTD »

Facelift (BZ) model Polos get OTA software updates. A 2019 pre-facelift AW model Polo wouldn’t (my 2020 Polo GTI+ doesn’t).
ad_182_uk
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Joined: Tue Oct 02, 2018 1:59 pm
Drives: 19plate AW GTI+ / (9n3 GTI gone)
Location: Nottingham

Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Okay so I won’t get OTA updates.

How does one go about updating the stereo on a 2019 model then?

Mine also loses the time every now and again aswell.
SRGTD
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Re: Siri says ‘theres a problem’ when using carplay

Post by SRGTD »

ad_182_uk wrote: Wed Mar 29, 2023 10:08 am Okay so I won’t get OTA updates.

How does one go about updating the stereo on a 2019 model then?

Mine also loses the time every now and again aswell.
Probably a dealer update. They’ll be able to check if there are any software updates for the infotainment units in the AW model Polo; if there are and if yours doesn’t have the latest version, they should be able to apply the update. I have no idea if it’ll be done for free or if there’ll be a charge - probably the latter 😠.
ad_182_uk
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Drives: 19plate AW GTI+ / (9n3 GTI gone)
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Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Updated to latest IOS but same issue eith trying to reply to someone on whatsapp.

Worked fine two weeks ago…
lancslad1985
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Re: Siri says ‘theres a problem’ when using carplay

Post by lancslad1985 »

I’ve updated to the latest iOS and updated the car OTA and WhatsApp still won’t reply. iMessage is perfectly fine though.
ad_182_uk
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Drives: 19plate AW GTI+ / (9n3 GTI gone)
Location: Nottingham

Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Tried in a friends bmw yesterday and same thing with whatsapp. Obviously a whatsapp problem!
lancslad1985
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Re: Siri says ‘theres a problem’ when using carplay

Post by lancslad1985 »

Makes a nice change for it not to be a VW problem!
lancslad1985
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Re: Siri says ‘theres a problem’ when using carplay

Post by lancslad1985 »

Just to update, this issue seems to have gone away on our polos.
ad_182_uk
Bronze Member
Posts: 234
Joined: Tue Oct 02, 2018 1:59 pm
Drives: 19plate AW GTI+ / (9n3 GTI gone)
Location: Nottingham

Re: Siri says ‘theres a problem’ when using carplay

Post by ad_182_uk »

Yes all seems good again now.
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