Returning FK taillights

SiDaBa · Post by **SiDaBa** » Mon Sep 15, 2003 2:46 pm

Sorry if this doesn't belong in this section.

Bought the FK lexus style taillights from Venom Motorsport and the left hand side has appeared to have got a leak, now i can't quite figure out where the leak has come from. For people whohave seen the back of the lights they have three bent rubber bits (dunno what they do) on the bottom light and one of the IS split, so if anyone has had experience with this, could this be my problem, it is only a teeny split??

My other question is with this do i have a right to deman for an exchange coz surely this means they're faulty? Venom didn't sound to keen on having them back and were quite adament it was my fault

, are they right to be like this??

KarlM · Post by **KarlM** » Mon Sep 15, 2003 3:18 pm

legal standpoint -

14 day moneyback refund

28 day faulty product exchange

12 month manufactuers warrenty

This is all your legally entitled to - anything else is a good will gesture by the seller.

SiDaBa · Post by **SiDaBa** » Mon Sep 15, 2003 3:44 pm

Thank you, well i've only had them since wednesday! I'm drying them out, going to give him a chance, perhaps seal up the split rubber bit and see what happens, what dya think?

memm · Post by **memm** » Mon Sep 15, 2003 4:51 pm

If you want to seal the rubber bit you should be careful, so that you can undo whatever you did. Otherwise they might refuse to take it back, even though you tried to fix their mistake...

KarlM · Post by **KarlM** » Mon Sep 15, 2003 6:39 pm

yeah, your better off just sending them back and getting a new set

SiDaBa · Post by **SiDaBa** » Mon Sep 15, 2003 6:43 pm

That's true, the bloke at venom told me to try sealing it with something and if that still doesn't work send them back however if he is trying to pull a fast one i'd better not, urgh just not having a good day today

.

SiDaBa · Post by **SiDaBa** » Thu Oct 16, 2003 11:45 pm

Little update on the situation, i have now got my second set and the left one leaked again, guess it wasn't that much of a fault with the last set

just a fault in general, put some rubber tape stuff round the square hole on the car to form a tighter seal, hopefully this'll work!

Post by **mole** » Fri Oct 17, 2003 10:28 am

Not good

Hope it's sorted now.

Saw you yesterday by the way. You drove past as I was swinging it round in the entrance to that factory place (sorry cant remember name) in Maiden Lane. My sister said "Polo" and I just caught the back end in my mirror, it was defo you cos of the lights

SiDaBa · Post by **SiDaBa** » Sat Oct 18, 2003 9:56 pm

but i almost always see your car from way off

didn't see you this time!!

Post by **mole** » Sat Oct 18, 2003 10:01 pm

Oops, forgot to say, I was in my mums blue 307! Maybe why you didn't see me

SiDaBa · Post by **SiDaBa** » Sat Oct 18, 2003 10:40 pm

Ah that's alright then!! When was it?

Post by **mole** » Sun Oct 19, 2003 12:29 am

5pm(ish) on Thurs.