VW charging Â£92 for diagnostic

polo TDI · Post by **polo TDI** » Mon Apr 16, 2007 9:28 am

My polo is making a funny noise when it hits 2000 revs. i just phoned up VW to see if they could have a look and tell me what the problem is.
they said they would need to run a diagnostic and the it would cost me Â£92+VAT.

does anyone know of a garage in east london where i could get this done cheaper?

Post by **alexperkins** » Mon Apr 16, 2007 9:40 am

The Â£92 is made up of like Â£85 labour. London probably charges more than down south:p Total joke if you ask me!

polo TDI · Post by **polo TDI** » Mon Apr 16, 2007 10:38 am

Thanks Alex. you think is worth asking a corner garage?
the main reason i ask is because some months back the ABS light turned on, so i took it to my local garage and they charged me Â£125 to replace a single ABS sonsor.

i found this to be a massive sting as the part wasnt even an original VW part.

Post by **alexperkins** » Mon Apr 16, 2007 10:43 am

Ye id say get a local to check it out - if the worst comes to the worst, VW can fix it as they will ensure its done correctly. Another option you have is find a VW authorised dealer/service center. They offer the same quality of service, at a much much lower price

Post by **alexperkins** » Mon Apr 16, 2007 10:47 am

Also what does the noise sound like - do you know where its coming from?

polo TDI · Post by **polo TDI** » Mon Apr 16, 2007 11:20 am

ok.. i might be asking a silly question, but do you have any idea how i find a VW authorised dealer/service centre? is it from the VW website?

right the noise. its when im driving. in 1st gear when i hit 2000 revs i can hear a slight ringing noise. but it goes away once iv changed into 2nd. then i can hear the noise again at about 3000 revs.

im pretty sure its coming from the engine.

it only started doing in the last month, and im a little worried that car is going to die on me.

Post by **alexperkins** » Mon Apr 16, 2007 3:15 pm

Yellow pages is a good option. Ooh i see that an interesting problem - have you had your gearbox oil checked recently?

polo TDI · Post by **polo TDI** » Mon Apr 16, 2007 4:23 pm

nah i havent had that checked. could that be it?
anyway i have it booked in to my local garage for tomorrow. will let you know how it goes.. fingers crossed its a simple thing

Post by **alexperkins** » Mon Apr 16, 2007 4:35 pm

Could be that- lack of gearbox oil can cause all manner of problems. Please do - im interested in this one

way_z · Post by **way_z** » Mon Apr 16, 2007 4:45 pm

if your car can make it to lakeside i'd suggest taking it to these guys...

http://www.bigboystoys-uk.com

Arnoldo · Post by **Arnoldo** » Mon Apr 16, 2007 6:14 pm

For an extra Â£100 cant u get VAG.com which will find the fault the same as VW. Plus u have it for other times too

Post by **alexperkins** » Mon Apr 16, 2007 6:40 pm

Craig has a point

polo TDI · Post by **polo TDI** » Thu Apr 19, 2007 1:05 pm

right, got the Polo back form the garage... and guys what..
they thinks it the turbo unit (i disagree), and the to be certain they would have to open up the engin and the turbo unit.. slapping me with a Â£100 bill (he did highlight the word estimate).

im going to check out the gearbox oil tonight.. to see if that helps.

Arnold, can you please provide me with a direct link to what you think i need.. i didnt know it was possible to buy such diagnostic kits... my brother has a polo and a passat.. so this would probably be a good investment.

Arnoldo · Post by **Arnoldo** » Thu Apr 19, 2007 7:03 pm

http://www.ross-tech.com/vag-com/index.html

polo TDI · Post by **polo TDI** » Fri Apr 20, 2007 11:05 am

Thanks arnold,

will be checking that out soon.

Alex, any idea where i pour in the Gearbox oil.. i had a look yday eve and i cant see anything obvious.. or does that have to be done by a garage?

i even went to my local Library to find a haynes manual, but apparently there is no haynes manual for VW POLO 2000-2003 TDI.

how odd is that?