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EGR Valve is there to help combustion at low temperatures, basically allows a controlled air leak in the intake system. If it fails it will have the same effect as a split turbo hose - ie lack of power. I've not experienced it on my Polo but I did on the works focus TD.
dino wrote:I'd contact VW customer service's directly and explain how many times this has happened how you're not happy and what they plan to do about it.
That's good in theory mate, but what more can the really do, other than what they have done already?
dino wrote:I'd contact VW customer service's directly and explain how many times this has happened how you're not happy and what they plan to do about it.
That's good in theory mate, but what more can the really do, other than what they have done already?
There's lots more they could do...ie new engine, engine rebuild...etc
I'd ask Customer Service what they plan to do and see what they say...put the ball in their court as you're obviously getting no where dealing with the dealership directly.
dino wrote:I'd contact VW customer service's directly and explain how many times this has happened how you're not happy and what they plan to do about it.
That's good in theory mate, but what more can the really do, other than what they have done already?
There's lots more they could do...ie new engine, engine rebuild...etc
I'd ask Customer Service what they plan to do and see what they say...put the ball in their court as you're obviously getting no where dealing with the dealership directly.
Thanks for your input Dino, I'll see what comes of this next week and go from there, sometimes I think i'm just too nice for my own good