Any Ipod Owners Out There I Need Help

Biddle · Post by **Biddle** » Wed Aug 22, 2007 4:57 pm

Recently bought an Ipod video 30gb and Im having problems with the battery life on the thing.
Basically I charge it up til the battery symbol has the picture of a plug in it instead of a lightening power symbol. Then to turn it off I either hold down the play button or put it in sleep mode. But within a couple of hours (never longer than a day) the thing wont turn on because of no battery left.
Am I doing something wrong or is the thing faulty? No problem if it is as I have reciept and everything but my girlfriend does the same with her nano and it never loses power. Please help as im getting frustrated

coup · Post by **coup** » Wed Aug 22, 2007 6:59 pm

probably just yours mate. they crash sometimes but my 80gb video 1 never loses power and neither did my nano.

mc_iver_9n · Post by **mc_iver_9n** » Wed Aug 22, 2007 7:18 pm

Send it back and get a new one dude. My mates gone through 4 or 5 now!

pip_polo · Post by **pip_polo** » Wed Aug 22, 2007 7:22 pm

my battery on my ipod which i have on my car lasts about 2 weeks.
even when playing they should last a full day.

maybe the battery if duff.

get a new one

Biddle · Post by **Biddle** » Wed Aug 22, 2007 8:32 pm

Right three people saying that is good enough for me, back it goes!! Before I do though either putting it into sleep mode or holding down play/pause is the correct way to turn it off isnt it?

Post by **alexperkins** » Wed Aug 22, 2007 8:58 pm

Yep pressing and holding play is right.

Go to http://depot.info.apple.com you can request service there - they will pick it up, fix it and send it back all free of charge

Post by **Josh_PoloGTi** » Wed Aug 22, 2007 10:58 pm

Or take it to an Apple Store if you have one nearby... They should be able to fix/swap it there.

Post by **alexperkins** » Thu Aug 23, 2007 10:18 am

You'd be amazed how useless apple stores are.

To replace the shell on my laptop I would have to leave my laptop with them, drive home 100 miles then go back two days later to pick it up as it cant be done through a main repair center that would pick the laptop up from me. I still havent done it

DanDiesel · Post by **DanDiesel** » Thu Aug 23, 2007 5:15 pm

to me that battery sounds duff! the ipods battery life isn't as much as something like sony or creative but they should last longer than 2 hours! current video ipods are upto something like 12-16 hours battery life i do believe.

take it back to wherever you bought it and you should get a new one, the store or apple would probably run a diagnostics test first to confirm a fault but as its battery related theres not much a diagnostics test will show up. after that it shouldn't be a problem.
hope that helps mate, let us know how you get on!

Biddle · Post by **Biddle** » Thu Aug 23, 2007 6:59 pm

Yeah will do guys. Ive had the thing less than a week so there shouldnt be a problem swapping it, I can understand needing to send it away after a couple of months but 5 days would be pushing it. Il check in tommorow with the results.

Biddle · Post by **Biddle** » Fri Aug 24, 2007 7:10 pm

Well took it back today and they could see I'd had it less than a week so they gave me a straight swap and so far so good it seems to be holding its charge unlike the other one

DanDiesel · Post by **DanDiesel** » Fri Aug 24, 2007 7:30 pm

where did u get it mate?

Biddle · Post by **Biddle** » Fri Aug 24, 2007 9:24 pm

Argos mate.

DanDiesel · Post by **DanDiesel** » Sat Aug 25, 2007 7:18 pm

ah glad to hear they have decent returns policy!