Finally got my 'recon' box fitted last night from Ace Gearboxes.
It came in a blue plastic box and was all painted lovely with silver paint. Superb I thought, wallet £616 pounds lighter.
The mechanic just phoned me saying the box is in, but it's difficult to select 1st gear and there is a howl in every gear, just like my old box. I'm pretty shocked that they've just sent me a painted old gearbox.
I called them up and kicked up a fuss, the guy on the phone said I'd have to strip it to see what was wrong. I was like then eventually he said he'll send another one.
Anyone else had this happen to them?
ace gearboxes - wash and wipe?
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- Bronze Member
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- Joined: Sun Jan 30, 2005 12:00 pm
Do you think I should cancel my credit card payment until I get it sorted out?
THe guy I spoke to on the phone was a plonker and 'can assure me I have been sent a refurbished gearbox'.
I said there's a howl in every gear, it's like an old tram. He tried telling me it must be a wheel bearing. Just annoyed all round, shouldn't be getting this kind of crap for £600.
THe guy I spoke to on the phone was a plonker and 'can assure me I have been sent a refurbished gearbox'.
I said there's a howl in every gear, it's like an old tram. He tried telling me it must be a wheel bearing. Just annoyed all round, shouldn't be getting this kind of crap for £600.
I would not be happy mate. They are quite cunning up there. He was argueing with me that it is the right box, the poxy gearbox bell housing didn't match up and it was for a 1.4 polo 6N1. Don't take no sh*t from them, get your cash back mate. Demand it back!! Tell him you'll take it to trading standards, get him scared
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- Silver Member
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- Location: Cardiff Drives: 6n2 Polo GTi + Mk3 Polo Fox
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update: Ace gearboxes sent a courier to collect the box they sent me (a week ago). I'm still waiting on another box, the guy claims it's been sent out and is trying to find out what's going on.
He told me that they couldn't find anything wrong with the first box he sent me, even though it whined like an old tram. He's sending me a different box apparently.
Will be interesting to see what this next 'reconditioned' box sounds like. Hopefully it will have had more work done to it than the last one (sprayed with silver hammerite).
He told me that they couldn't find anything wrong with the first box he sent me, even though it whined like an old tram. He's sending me a different box apparently.
Will be interesting to see what this next 'reconditioned' box sounds like. Hopefully it will have had more work done to it than the last one (sprayed with silver hammerite).