Less than 1000 miles on the clock and....

Arran · Post by **Arran** » Tue Apr 01, 2014 10:27 am

The responsible party didn't leave any details.

I have been quoted £300 from a reputable insurance approved bodyshop or £550 for a VW approved repairer.

I'm concerned about any paint warranty that I have including the corrosion warranty.

Any advise appreciated.

Thanks

Arran

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Dub_Dan · Post by **Dub_Dan** » Tue Apr 01, 2014 1:57 pm

In my own opinion mate id personally go with a VW approved bodyshop, insurance work is absolute sh1t in my opinion.

Post by **alexperkins** » Tue Apr 01, 2014 3:09 pm

It *must* be a VW bodyshop for the paintwork corrosion warranty to remain valid.

JayW · Post by **JayW** » Tue Apr 01, 2014 3:29 pm

That is really bad!! Was there any CCTV near by that you could use to pursue it??

Little Jonny · Post by **Little Jonny** » Tue Apr 01, 2014 7:18 pm

Oh damn that's awful. Hopefully it's on cctv somewhere.

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Arran · Post by **Arran** » Tue Apr 01, 2014 10:22 pm

Worth claiming on my 'free' insurance then? Will lose 2 years no claims and put me down to 7 years but will cost me £250 excess.

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Post by **alexperkins** » Tue Apr 01, 2014 10:23 pm

I would just pay the £550 if you can as it's not too bad in the scheme of things b

Any claim will affect you for five years - it's really not worth it.

Arran · Post by **Arran** » Tue Apr 01, 2014 10:39 pm

But it must go through a VW approved repairer? Will they even notice?

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Post by **alexperkins** » Tue Apr 01, 2014 10:41 pm

Correct

If you end up with rust, vw will use a paint depth gauge and they will instantly know it's been resprayed. If it's not done by a vw approved workshop they'll refuse to repair it under warranty.

Arran · Post by **Arran** » Wed Apr 02, 2014 9:11 am

What I thought was a approved VW repairer is in fact not. I have obtained a quote for a authorised VW repairer and it's near on £800!!! I don't think I have any real option now but to make a claim.

I'm gutted that my brand new car has been damaged and the responsible party was not honest enough to own up!

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Post by **alexperkins** » Wed Apr 02, 2014 9:29 am

Arran - register for this (its free) then deal with the claim through them. Its VWs insurance outlet as such

It ensures you get a VW repairer with genuine parts

https://www.insurewithvolkswagen.co.uk/ ... Ensurance/

Arran · Post by **Arran** » Wed Apr 02, 2014 9:38 am

Thanks Alex.

I also found this link, presume it's accurate: http://www.vwgroup-paintandbody.co.uk/

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Post by **alexperkins** » Wed Apr 02, 2014 9:41 am

That would be the people that you'd be put in touch with for the repair

I would go through the endurance route then let them suggest where to go next.

Arran · Post by **Arran** » Wed Apr 02, 2014 5:10 pm

Awaiting one final quote for the repair if not reasonable I will inform my insurance and claim. Just want it sorted ASAP now.

Couldn't of happened at a worst time, I complete on my first property on Tuesday and bank account is nearly empty!

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Arran · Post by **Arran** » Thu Apr 03, 2014 3:28 pm

Quote obtained for £600 including VAT from a authorised VW repairer.

Do I claim and pay £250 excess or pay the £600? Is a claim really going to impact my premium by an extra £350 over the following years?

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