clutch pedal recall beware!!

[whitey1]

Hi everyone,

You may be aware that VW are now recalling all the polo gti nationally on the clutch pedal fault. I fill i should bring this to everyones attension.
On the 22/07/04 my car went into ****** VW ****** (Maindealer) for its recall, all was fine on collection. On 26/07/04 a bolt fell down from the dashboard, on closer inspection by another garage the mechcanic said "that the two upper pedal box bolts haddened be tighten up and had only be started by hand and most IMPORTANT someone had used chisel to remove the sheer bolts from the sheering colum brackets resulting in intensive damage to the steering colum brackets and surrounding areas" which i was not told about.
Since then my car has been back to VW for repairs which they caused and which were unnecessary in the first place.
So be aware are driving round with damage to your steering colum bracket which yours maindealer have caused and haven't told you about?
I'm not saying its all Maindealers but this isn't acceptable at all aspecially a VW Maindealer.

David white

**Edited by Admin - Sorry**

[PoloGTi]

Why edit the name of the maindealer? You work there or sommat? Surely its best to warn people away from these place?

[morrismen]

They don't need to chisel these bolts off, they "sheer" off when put under their specified maximum load using a torque wrench or the like. Sheer means they have an in-built weakness under pressure.

Question you need to ask, is whether they were replaced with NEW sheer bolts, or ordinary steel bolts - they should stand up to the required torque pressure that the steering column should be under when stressed - turning, accident or whatever. This is an important safety issue as sheer bolts are made to break in an accident so the steering column doesn't pin you in the driving seat.

Does make you wonder about some of these so called engineers working in main dealers!

[Nelson_Wilbury]

Why edit the name of the maindealer? You work there or sommat? Surely its best to warn people away from these place?

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[whitey1]

Hi,
I think by the replies, some people have got confused. I know the "sheer bolts" sheer off at a specified torgue, but once the head of the sheer bolt is removed it leaves a anti-tamper fitting which cannot be removed unless you have correct tool.

This is why i'm warning everyone, VW didn't use the correct tool on the sheer bolts on my steer colum brackets, resulting in them damaging the brackets and surrounding areas. I only found out about the damage when it was pointed out by another garage because the pedal box assembly came loose while driving.
Basically my car went VW for the recall on the clutch pedal. On dismantling they damaged the colum brackets trying to remove the sheer bolts with a chisel/centre punch, but on reassembly they used the damage brackets again and used new sheer bolts. My car was given back to me with damage to the colum brackets which they didn't declare to me on pick up of my car.
Since then i've complained and had my car repaired to no extra cost(NEW sheer bolts and steer colum brackets), but this would never of happened if they used the correct tool in the first place.
So if you had your polo recalled check to see if they have done the job correctly, so your not driving round with damage to your colum brackets.

I would like to let everyone know which maindealer did this, but its been edited by the admin of the this website.

David white

[madmatt]

Hi everyone,

You may be aware that VW are now recalling all the polo gti nationally on the clutch pedal fault. I fill i should bring this to everyones attension.
On the 22/07/04 my car went into ****** VW ****** (Maindealer) for its recall, all was fine on collection. On 26/07/04 a bolt fell down from the dashboard, on closer inspection by another garage the mechcanic said "that the two upper pedal box bolts haddened be tighten up and had only be started by hand and most IMPORTANT someone had used chisel to remove the sheer bolts from the sheering colum brackets resulting in intensive damage to the steering colum brackets and surrounding areas" which i was not told about.
Since then my car has been back to VW for repairs which they caused and which were unnecessary in the first place.
So be aware are driving round with damage to your steering colum bracket which yours maindealer have caused and haven't told you about?
I'm not saying its all Maindealers but this isn't acceptable at all aspecially a VW Maindealer.

David white

**Edited by Admin - Sorry**

i am a mechanic at a vw main deeler the ony damage u cet on the braket is a sligt scuff from a chisel chisels are the ONLY way to remove sher bolts (infact i use a air chisel ) and if you read the instrutions for the recall thats what they use i must admit those bolts should not have been left undone sorry but apart from the bolts being loose you been told by another garage that are in contest with other garages and they do anything to gain busyiness did you ask the other garage how he removes shear bolts oh yeah i forgot they use magic wands sorry for being harsh

[whitey1]

In reply to MADMATT the other garage belong to my family, so i'm sure there not trying gain my bussiness. Yes i did ask the mechanic who looked at my car how he removed the "sheer bolts" and he do it in the same way, But he said " A customers car should leave them in the same condition that it arrived in". And the Steer colum bracket should of been replaced with damage there received which was NOT slight scuff.
Basically my car should came back from VW in same condition they received it in, even if that means replacing the brackets and i now people will agree with me on this matter.