Polo passenger A pillar creaking/rattling

[Smokey1]

Had my 2019 polo Rline for 2 months now but within the past 2 weeks the front passenger A pillar has started clicking/creaking. Has anyone else got this problem? Should I phone up the dealer it is driving me nuts, I am also getting a sound from the phone charger compartment or LCD screen it sounds like a rattling but I removed everything from the compartment and it's still there.

[phillos]

I had a similar issue on my 6C BlueGT, it was a very faint rattly sound. If I tapped it, it would stop for a while.

One day I tapped it... lets say rather enthusiastically, which made it stop forever.

I call it "Technical Violence".

[proalves]

I call it "Technical Violence".

Nice "call"...

[MilgeS]

Had my 2019 polo Rline for 2 months now but within the past 2 weeks the front passenger A pillar has started clicking/creaking. Has anyone else got this problem? Should I phone up the dealer it is driving me nuts, I am also getting a sound from the phone charger compartment or LCD screen it sounds like a rattling but I removed everything from the compartment and it's still there.

My Polo has a "creak/rattle" when it's cold/damp weather, damn annoying, been ok all summer but returned now so I'll have to find time to take it in, sounds like outside the car, like a dry joint?

[Aube]

Hi,

The creaks, and rattles usually return in the cold weather, mainly due to the different plastics in the car reacting differently when close or touching one another. I’ve found using 303 Aerospace Protectant works wonders. Not only is it perfect for keeping the plastics looking good, I’ve found it reduces the creaks and rattles between different plastics.

[ho8882000]

I have my AW Polo (1.6 Conceptline) for about 2 months now, the car is assembled in South Africa in August 2019.

Whenever I drive into a corner I will hear a marble rolling noise from the tailgate section, I don't brother to waste my time taking it back to the VW dealers.

I strip the interior trim of the tailgate and I found this clip running free in the tailgate:

I guess the guy who assemble my Polo dropped this clip in the tailgate and just leave it there.

You could have a similar problem.

[silverhairs]

I had a sound which I thought was coming from the dash, when I turned either left or right, you could hear a sliding sound, the dealers had just replaced new dash pads as I ordered, orange, the same as the car, but when it was delivered it had black pads, so they changed them for free. So I assumed it was coming from the dash, as it was late and dark I thought "I'll give it a looking at in the morning. when I was looking around, I found a dumpy screwdriver in one of the centre cup holders. Being a "Snap-on" I took it back and asked who's screwdriver it belonged to? No mechanic said it didn't belong to them, so I took it home, it wasn't mine, but it is know
That's the time my Polo was damaged at the garage and nobody owned up to it.

[Dark_cze]

I have my AW Polo (1.6 Conceptline) for about 2 months now, the car is assembled in South Africa in August 2019.

Whenever I drive into a corner I will hear a marble rolling noise from the tailgate section, I don't brother to waste my time taking it back to the VW dealers.

I strip the interior trim of the tailgate and I found this clip running free in the tailgate:

20191030_200027.jpg

I guess the guy who assemble my Polo dropped this clip in the tailgate and just leave it there.

You could have a similar problem.

I can imagine a worker at assembly line droping this clip while putting them on a was like "meh, warranty will solve that"

[ho8882000]

I have my AW Polo (1.6 Conceptline) for about 2 months now, the car is assembled in South Africa in August 2019.

Whenever I drive into a corner I will hear a marble rolling noise from the tailgate section, I don't brother to waste my time taking it back to the VW dealers.

I strip the interior trim of the tailgate and I found this clip running free in the tailgate:

20191030_200027.jpg

I guess the guy who assemble my Polo dropped this clip in the tailgate and just leave it there.

You could have a similar problem.

I can imagine a worker at assembly line droping this clip while putting them on a was like "meh, warranty will solve that"

This is why the assemble quality of the Polo from South Africa is not great, it is this kind of bad working attitude of another man's problem.

[Dark_cze]

This is why the assemble quality of the Polo from South Africa is not great, it is this kind of bad working attitude of another man's problem.

my polo build in spain is not really that better either ... I was in skoda plant in mlada boleslav CZ few years ago. Whole final assembly line is mooving with car and since polo is not really premium model they will try to make them as fast as possible. My guess would be they tried but was not able to get it in any reasonable time so worker moved to next car. To be honest they could find it while testing car after final assembly or dealer could find it while making inspection and preparing car for you ...

[silverhairs]

I don't think your dealer doing a PDI would drive the car around the roads, it's an in garage inspection, so a loose clip wouldn't show up on the PDI.
While on the production line, it's the actual line that moves not the technicians, and the time is specified how long they have on their part of the build. So if they did drop a clip but could not find it, they cannot waste time looking for it, by the time they did find it, they could be two stations down, and would be in the way of the workers on the following stations.
I have worked in quite a few car plants putting robotic automation between machine tools, and the production lines do not stop for one person to find clips that have been dropped, if he or she finds the dropped clip so much the better.
I realise it's an inconvenience for an owner of a new car to have rattles, but they can be sorted and rectified.

[ho8882000]

This is why the assemble quality of the Polo from South Africa is not great, it is this kind of bad working attitude of another man's problem.

my polo build in spain is not really that better either ... I was in skoda plant in mlada boleslav CZ few years ago. Whole final assembly line is mooving with car and since polo is not really premium model they will try to make them as fast as possible. My guess would be they tried but was not able to get it in any reasonable time so worker moved to next car. To be honest they could find it while testing car after final assembly or dealer could find it while making inspection and preparing car for you ...

I know VW and VW Commercial are two companies, but I also have a VW Caddy build by VW Commercial in Poland and it doesn't have any issue.

And I also know a lot of business owner that have VW Caddy with no issues since new.

If VW Commercial can do it, I am not sure why VW can't do it.

[ho8882000]

I don't think your dealer doing a PDI would drive the car around the roads, it's an in garage inspection, so a loose clip wouldn't show up on the PDI.
While on the production line, it's the actual line that moves not the technicians, and the time is specified how long they have on their part of the build. So if they did drop a clip but could not find it, they cannot waste time looking for it, by the time they did find it, they could be two stations down, and would be in the way of the workers on the following stations.
I have worked in quite a few car plants putting robotic automation between machine tools, and the production lines do not stop for one person to find clips that have been dropped, if he or she finds the dropped clip so much the better.
I realise it's an inconvenience for an owner of a new car to have rattles, but they can be sorted and rectified.

I agree with you 100% that PDI will not pick up there is a clip in the tail gate. But my Polo also have multiple other issues since new, and those other issues shows a high possibilities the QC at the factory and the PDI at the dealer are both not doing their job properly, for more detail of the issues visit the link below:

https://www.uk-polos.net/viewtopic.php?f=71&t=73721

I also used to work as an Electrical Engineer (I am also specialize in Control & Automation) in production line that run 24/7. From time to time I need to be the acting production manager as well. So, I fully understand the workers need to make production in a timely manner.

BUT when you have issues (E.G. Clips dropped inside the tailgate) that happen repeatedly. It is wise to solve the problem, but not thinking that this is another guy's problem.

The first thing that should be done is try to solve the problem on the "Human Level", such as the worker shouldn't drop the clips inside the tailgate the first place.
If solving the issue on the "Human Level" is not possible, then we move on and try to solve the problem on the "Machine / Design Level", such as asking the question why do we have to use a clip to fit an interior trim on the tail gate?... Why can't we change the design in such a way that there is no clips to be drop?... With the technologies nowadays, there are also many other ways to fit an interior trim that can make the production process "Idiot Prove" to avoid the issues to happen in the first place.

Any production line in the world that employ Engineers & Production Managers is for the purpose to solve problem, but not to accept a problem as a norm and expect another man to fix the problem that they created. This is the work ethics that I believe.

"Instead of always asking who will solve the problem, I will solve the problem."

[silverhairs]

Toyota has that idea, that they Toyota employees whether it be production or management, must think of something that can improve the high standard of their machines, that's why Japanese car manufacturers are always improving the high standard and reliability of their cars.
Where as German cars are loosing their old status of being one of the best built and reliable cars, whether it be VW or Mercedes , both have lost their reputation for good reliability and workmanship. Audi and BMW, not heard the fall in standards with them two so much?

[Smokey1]

So I took the car for a long drive to see if it was the cold and the sound is still there. Its is a constant clicking from the glovebox/ passenger A pillar. Would a dealer fix the problem. I wouldn't mind if it was only on rough roads but it's literally any little change in the road and it clicks even on the smoothest roads in my area. The A pillar seems to have a scuff on it on the plastic on the inside near the window. No idea where from looks like mark from where the machine has installed it?. And the glass sealant looks shoddy in that area too protruding much more than the rest.