going from composition media to dicover media ??

[techmike]

Hello to everybody and everyone, it`s nice to be here and chat with people in english, and perhaps get some answers.
We live in southern Germany near Munich , I drive aTiguan and my wife has in November ordered a 150PS Polo Highline, to be delivered in Feb.2020
At the time of ordering she decided she didn`t need a navi because the Tiguan has one. Now after thinking it over she wants one, the dealer and the VW hotline are saying it not possible to change the original order.
That I can perhaps understand, but then I ask about replacing the units i. e. composition media and discover media when the car is by the dealer, they are physically identical, and we also have ordered the reversing camera and DAB radio.
But the answer I get is "not possible" no reason or explanation. Can anybody please throw a little more light on this and tell me why and what we can do. Thank you.

[monkeyhanger]

VW operate a very lean ship. They order parts for your car and can't (or won't) change spec within a month of schedule for build during to those parts already having been ordered for your car.

Not a lot you can do about it unless you are prepared to have your phone do the satnav duties via android auto.

[vc-10]

Plug in your phone and use Google Maps. Far better than the factory nav. I have factory nav and never use it. It's standard on all but the base model Ibizas and it's totally pointless IMO.