Should bejackwhittle760 wrote: Wed Jul 22, 2020 11:22 amI ordered Jan 27th, and got my 5A on July 3rd so I think I might be in same boat as youMagpie-01 wrote: Wed Jul 22, 2020 11:10 am My VW Polo GTI + ordered Feb 14, in transit on app July 4th, left PE July 9th on The Glovis Star en route to Vigo in Spain then Emden Germany![]()
(hopefully)
Delivery/Tracking
Re: Delivery/Tracking
Re: Delivery/Tracking
Just spoken to my leasing company and............ surprise surprise my car is at the dealers!!!!! Have booked to have it delivered to me on Thursday 30th July. Finally after my near 9 month wait I might actually have a car.
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lancslad1985
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Re: Delivery/Tracking
Nice to hear you’ve finally had some good news as you’ve had to wait a while. Hope it all goes well for you.PeteJ- wrote: Thu Jul 23, 2020 6:14 pm Just spoken to my leasing company and............ surprise surprise my car is at the dealers!!!!! Have booked to have it delivered to me on Thursday 30th July. Finally after my near 9 month wait I might actually have a car.
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lancslad1985
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Re: Delivery/Tracking
I just got my 5b saying assigned a ship for its journey to the UK. Just have to work out which ship it is now as I’m assuming Grimsby for a Lancashire delivery.
Re: Delivery/Tracking
I have also just received my 5b message this morning, as I understand it all this means is that it’s arrived at Emden (Germany) closer I suppose but the wait goes on
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lancslad1985
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Re: Delivery/Tracking
Boooo I was all excited until you said thatSimmo63 wrote: Fri Jul 24, 2020 8:48 am I have also just received my 5b message this morning, as I understand it all this means is that it’s arrived at Emden (Germany) closer I suppose but the wait goes on![]()
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MrTomOates
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- Drives: Polo GTI+
- Location: UK
Re: Delivery/Tracking
I’ve had an update.
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now
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lancslad1985
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- Posts: 785
- Joined: Thu Jul 03, 2014 6:59 am
- Drives: Ex gti driver. Now a Mazda CX30
- Location: Preston, UK
Re: Delivery/Tracking
Myself and Simmo had our cars arrive at Emden the last couple of days so we will let you know when we get the next stages.MrTomOates wrote: Fri Jul 24, 2020 9:39 am I’ve had an update.![]()
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now![]()
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jackwhittle760
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- Joined: Thu Jul 09, 2020 2:17 pm
- Drives: GTI+
- Location: Yorkshire
Re: Delivery/Tracking
I think I could be on this or Glovis Star. If you got one, what date did you get your 5A notification?MrTomOates wrote: Fri Jul 24, 2020 9:39 am I’ve had an update.![]()
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now![]()
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MrTomOates
- Bronze Member
- Posts: 118
- Joined: Mon Jun 29, 2020 1:53 am
- Drives: Polo GTI+
- Location: UK
Re: Delivery/Tracking
I never received an email or checked on the app (the app doesn’t work for me). The dealership were going to contact me today on the whereabouts of the car however, I checked on the VW website through Live Chat and they happily updated me on the location of the car right this minute.jackwhittle760 wrote: Fri Jul 24, 2020 10:19 amI think I could be on this or Glovis Star. If you got one, what date did you get your 5A notification?MrTomOates wrote: Fri Jul 24, 2020 9:39 am I’ve had an update.![]()
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now![]()
I’m not sure about Glovis Star but the ship my car is on is the Glovis Century and it departed from South Africa on the 21st July.
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jackwhittle760
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- Location: Yorkshire
Re: Delivery/Tracking
Okay cheers mate. Do you have a link you could possibly post for the volkswagen live chat? I've used it before and they've been very helpful before, but I can't seem to find the live chat option anymoreMrTomOates wrote: Fri Jul 24, 2020 10:36 amI never received an email or checked on the app (the app doesn’t work for me). The dealership were going to contact me today on the whereabouts of the car however, I checked on the VW website through Live Chat and they happily updated me on the location of the car right this minute.jackwhittle760 wrote: Fri Jul 24, 2020 10:19 amI think I could be on this or Glovis Star. If you got one, what date did you get your 5A notification?MrTomOates wrote: Fri Jul 24, 2020 9:39 am I’ve had an update.![]()
Ship: Glovis Century
Date left: 21st July
From: South Africa
Expected to reach Germany on 16th August. Anybody reckon they’re on the same ship?
How long does it take to go from Germany to being ready at the dealership? I’m eager now![]()
I’m not sure about Glovis Star but the ship my car is on is the Glovis Century and it departed from South Africa on the 21st July.
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MrTomOates
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- Drives: Polo GTI+
- Location: UK
Re: Delivery/Tracking
If you go to the FAQs on the VW website usually there’s a little blue box at the bottom right corner of the screen.jackwhittle760 wrote: Fri Jul 24, 2020 11:44 amOkay cheers mate. Do you have a link you could possibly post for the volkswagen live chat? I've used it before and they've been very helpful before, but I can't seem to find the live chat option anymoreMrTomOates wrote: Fri Jul 24, 2020 10:36 amI never received an email or checked on the app (the app doesn’t work for me). The dealership were going to contact me today on the whereabouts of the car however, I checked on the VW website through Live Chat and they happily updated me on the location of the car right this minute.jackwhittle760 wrote: Fri Jul 24, 2020 10:19 am
I think I could be on this or Glovis Star. If you got one, what date did you get your 5A notification?
I’m not sure about Glovis Star but the ship my car is on is the Glovis Century and it departed from South Africa on the 21st July.![]()
Try this link: https://www.volkswagen.co.uk/owners/my- ... -order-faq
Hopefully that should help make the live chat appear.
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jackwhittle760
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Re: Delivery/Tracking
Thanks a lot, first time I've managed to get on live chat in a while.MrTomOates wrote: Fri Jul 24, 2020 11:51 amIf you go to the FAQs on the VW website usually there’s a little blue box at the bottom right corner of the screen.jackwhittle760 wrote: Fri Jul 24, 2020 11:44 amOkay cheers mate. Do you have a link you could possibly post for the volkswagen live chat? I've used it before and they've been very helpful before, but I can't seem to find the live chat option anymoreMrTomOates wrote: Fri Jul 24, 2020 10:36 am
I never received an email or checked on the app (the app doesn’t work for me). The dealership were going to contact me today on the whereabouts of the car however, I checked on the VW website through Live Chat and they happily updated me on the location of the car right this minute.
I’m not sure about Glovis Star but the ship my car is on is the Glovis Century and it departed from South Africa on the 21st July.![]()
Try this link: https://www.volkswagen.co.uk/owners/my- ... -order-faq
Hopefully that should help make the live chat appear.
All they told me though is it's left the factory and is on it's way to the port of exit in Emden which is basically all the 5A notification says. Which in other words means, could be anywhere lol.
Ah well, worth a try, gonna ring my dealer and see if they know anything yet.
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PhilArnold
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- Location: Gainsborough
Re: Delivery/Tracking
Still no SMS my end, so guessing it wasn't on the glovis spirit then, this is doing my nut in! For the people who did get 5bs, when did you get your 5as?
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lancslad1985
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Re: Delivery/Tracking
I ordered mine Father’s Day, the ship left port on 1/7 and I never got a 5a text it just changed one day on the tracker.PhilArnold wrote: Fri Jul 24, 2020 1:57 pm Still no SMS my end, so guessing it wasn't on the glovis spirit then, this is doing my nut in! For the people who did get 5bs, when did you get your 5as?