Nelson,
I'd think carefully before you do anything. As you'll know after two months of "deciding" to sell the Polo I still haven't actually gone through with it.
Every time I see a car that I can afford and aspire to I test drive it (oddly, they've all been Lupo GTi's

) yet despite being very convinced that they are a better car than the Polo I still haven't follow through.
Why? Well, for me the money's the main issue issue. My lack of trust for VW is secondary to this. When I sit down and work through the figures, sure I can afford it, but can I really justify it?
I won't make any pretenses to your financial situation, but anyone contemplating selling a car that's less than a year old should really sit down and ask themselves - is it really worth it??
This will chear you up though :scarismsmilienottobefound:
- last weekend I was offered 8k for my Polo. I recon I could have got it up to £8.5k
- Just after christmas I was offerred 10k.
The excuses I heard for this are the heavy discounting of new cars by VW. My car, speced up as I have it - which cost me £11.5k in August can now be bought for £10.6k - and the £600 there is a "bonus"(internal VW term??) that can be negiotated away before eating into the dealer's profit - or this could have been talk, but the dealer was adding up from a price book.
My conclusion - It's not a market to be selling an (almost) New Polo in. That's why I'm (porbably

) not going to. Depsite hating the car and being extremely unhappy with it. I hope everyone realises I'm not keeping the car out of love, nor repsect, not even regard even.
There's a very interesting poll in the mk5 golf section of vwvortex just not (may it was mkivs), anyway - asking if given a choice btwn buying a mk5 golf and a mk2 a3, 80% would go for the new a3. Tells you everything you need to know about the golf's quality problems. (I know Audi's just another VAG company and that the new a3 _is_ the new golf (notice the "just" in that sentence - wouldn't have been there seven months ago!!)).
So my current situation is this:
Saving up frantically to clear my finance (and foregoing quite a few plans I had made), with a view to sell possibly at the end of summer. Then I'll be going Japanese I think. Nothing goes wrong with a Toyota, or so I'm told. Shame they're such dull cars. Have you seen the new Avensis?

Then again, there's always Vauxhall..... :getscoat:
What advice can I offer you?
Think very carefully. Better the devil you know and all that. Maybe try another dealer. If you're in the midlands I would actually recommend my local. They might not be competent, but at least they try to be.
What can I offer you other than advice?
Empathy. I know what you're going through. I'd suggest griting your teeth and bearing it in the short term. If I knew you better I'd give you a hug. Ah, shucks, I'll do it anyway - *hugs* *pats on shoulder and tries to offer reassurance*
Have you tried this, though:
1. Ask to sit down with their Service Manager and talk through the issues. Prepare a list and work through it one by one with him. Ask him to go for a run in the car with you if he shows any signs of disbelief or disowning of the problem.
(actually - are you putting it into the dealer where you work? - I don't know if this strategy would work, then - maybe you would have to find somewhere else)
2. Ask for the car to be taken in for a whole week - Monday am to Friday pm. Give them a list of defects and ask them to "work as far through it as they can, but not rushing to complete it - i.e. you'd prefer for a few things to be fixed right rather than for things to be rushed and not fully solved.
3. All of the above can be couched in terms of: it's for your - i.e. the dealer's - benefit as well - if you spend the time with me now to fix these problems I won't be coming back and you won't be spending more money on me -- mind you I was saying this six months ago!
Other thought (in this diatribe!):
- I agree that people don't seem to check the quality of the "repair". Mine is going in for another one of these week-long sessions to fix multiple rattles put into it when they were replaing the instument cluster (don't ask...)
- A friend had an A2 with the same engine as you describe. He loved it! His wife loved it more!! (something about the image it projected or something). ## edit to try to make this thing shorter ## His was black - looked fantastic, I thought. But then I would
### edit to shorten ###
He only sold it because he now has a kid and wanted something bigger. He was going to buy a Passat Estate but I had a "few words about VW" with him - he now has an X-Trail - job done, I think!!
Unless I do buy a Lupo - I will _never_ buy from VAG again - I've told VW UK this. But that's the marque I've always aspired to own - what else is there that's affordable and has some sort of pedigre (or, at least, is regarded highly by those that don't own them!!)??
Deek.
(Also, There's a technical bulletin about noise from the heating vents over on "the german site" if you can make sense of it after running it through babelfish, you're doing better than me - but it's late)
Also also - at least they told you about the oil leak - they coudl have oput the engine cover back on and you'd be none the wiser - so maybe they're not all that bad after all??