houston, we have a problem...

andyniceday · Post by **andyniceday** » Sat Jun 14, 2008 3:58 pm

About a week ago my mechanic who's normally ok with me fitted my new clutch kit, plus new gearbox and driveshaft seals then filled it with new gearbox oil. Over the next few days my gearbox got worse and worse, to the point where it was scraping and howling like mad. Cut a long story short, I got it up on a ramp and my gearbox has pissed its oil all over the place

Ive taken it back to the mechanic who changed the clutch and left it with him. The gearbox certainly wasn't leaking oil or making noises like this before, he's obviously messed something up in the process of changing the clutch.

The box is evidently goosed now and the clutch will have oil on it, so in my opinion i think they should be providing me with a completely new gearbox and clutch at their cost.

What do you lot think? He hasnt got back to me yet, any advice on how i should play this other than stressing that the box was fine and obviously isnt now!

bbspolo · Post by **bbspolo** » Sun Jun 15, 2008 2:40 pm

i hate ppl like u ! seriously ur jumping the gun with no evidence what so ever!!1
how do u know it was ur teck????
do u know how a gearbox works?
do u know y it is leaking?
do u know whats involved with changing a clutch?
dint think so!!

somthing goes wrong with ur car within a month or 2 of having some work done it got 2 be the guy who was working on its fault right!!

no im not saying its not his fault but dont just jump on here and slate ur mechinick without knowing anything about whats happened!

find out what has gone wrong (take it 2 another garage if u have 2)
then let us know and im sure everybody will help u!
but untill then imafraid ur on ur own!!

Tim_GTi · Post by **Tim_GTi** » Sun Jun 15, 2008 2:42 pm

I think you're very much entitled to that mate. The problem will be getting him to agree to that. What kind of relationship do you have with him?

I know for a fact that most garages will go out of they're way to avoid extra work at they're own cost, it's human fact.

Have a calm but firm conversation with him, about the facts of the incident and what you propose, a second oppinion would be good also. Another mechanic maybe able to find out where he went wrong.

See how that turns out, he may well accept fault. Or he may deny it all, in which you must decide whether you have enough evidence or not to take it further.

Good luck mate!

andyniceday · Post by **andyniceday** » Sun Jun 15, 2008 4:48 pm

bbspolo wrote:i hate ppl like u ! seriously ur jumping the gun with no evidence what so ever!!1
how do u know it was ur teck????
do u know how a gearbox works?
do u know y it is leaking?
do u know whats involved with changing a clutch?
dint think so!!

somthing goes wrong with ur car within a month or 2 of having some work done it got 2 be the guy who was working on its fault right!!

no im not saying its not his fault but dont just jump on here and slate ur mechinick without knowing anything about whats happened!

find out what has gone wrong (take it 2 another garage if u have 2)
then let us know and im sure everybody will help u!
but untill then imafraid ur on ur own!!

Steady on mate i was only asking for opinions, and accusing me of not knowing anything is a bit short sighted - you've never even met me. keyboard warrior

If you read my first post we aren't talking a month or two, the box has gone from totally fine to mashed in a matter of days after i got it back, dropped all its oil and is making noises. I agree i'll wait and see what he says, its not like i've walked in there and accused him straight out. Was only asking for a bit of advice as i've never had a problem with a mechanic's work before.

Thankyou

bbspolo · Post by **bbspolo** » Sun Jun 15, 2008 6:31 pm

keyboard warrior ??? i dont think so id say it even stronger if we were face 2 face!

and the fact is ive helped loads of people on here (even looked at peoples car for free just cos there on here)

but im a teck (for vw) and ive had 2 deal with loads of know it alls like u!
have u for a instance thought that the parts may have been faulty ( one of the oil seals maybe?? in which case y should they replace the box??
and if the box lost all its oil y did u continue 2 drive it?? (someone who knows as much about cars as u do should know thats stupid!!)
and u said u havent gone in there and accused him, no u havent u have done worse u have come on here and done it behind is back!! (bigman style!!)

be a man and like tim said go and talk 2 him about it and if ur still not happy ask for a second opion! if some one asked me for that id be more than happy!

but if u go in there guns blazing acusing him of f*****g up your car when u have no idear what ur talking about ill put money on it them telling u 2 f**k off!! (same as what id do!!)

but if u go in there and have an adult convesation with him then unless the bloke is a dodge soandso u will get a result!!

the reason i may seem a bit harsh 2 all those who read this is that ppl like this bloke give every one in my trade a bad name! and bar the very few the rest of us are very hard working very highly trained people!

ModifiedMadness · Post by **ModifiedMadness** » Sun Jun 15, 2008 6:52 pm

Highly trained - do VW teach all the techs to tell customers to F*** off if they go in there saying the technician broke their car?

Yeah, he said the mechanic has obviously messed it up but then we'd all think that if we'd just have work done on the car then a week later it goes wrong.

The way you're coming across mate is exactly the way you're moaning about the OP coming across!

Now, let's get it back on topic.

bbspolo · Post by **bbspolo** » Sun Jun 15, 2008 7:03 pm

haha vw teaching f**k off!!
no no i learnt that all by my self! lol

andyniceday · Post by **andyniceday** » Sun Jun 15, 2008 7:23 pm

where in this thread have i suggested i know it all, i wouldnt be asking for help if i knew it all would i?

yes back on topic, preferably constructive input rather than throwing the kitchen sink at me for no reason.

bbspolo · Post by **bbspolo** » Sun Jun 15, 2008 7:30 pm

he's obviously messed something up in the process of changing the clutch

then dont slate the bloke till u know whats happened!!

shantybeater · Post by **shantybeater** » Sun Jun 15, 2008 7:33 pm

mate, i'd take it back..do you not have some sort of warranty on the gearbox/clutch work done? if not i think you are entitled to kick up a fuss, a newly furbed box shouldnt break in a few days...

bbspolo · Post by **bbspolo** » Sun Jun 15, 2008 7:35 pm

my guess would be ither one of the drive shaft oil seals is a gonna leaking all the oil out or the circu clip that holds the drive shaft in has failed (they do every now and then when disturbed then put back in!) causeing the drive shaft 2 slip out abit (and all the oil)

if u had stoped soon after it happining then i would be a case of replacing ither part and the oil! but from what it seams u have not so worse case is you will need 2 wip the box out and replace the inner gearbox bearings as without oil they will have burnt out (causing the whining that every gti owner hates!)

olop_chris · Post by **olop_chris** » Mon Jun 16, 2008 12:17 am

bbspolo wrote:my guess would be ither one of the drive shaft oil seals is a gonna leaking all the oil out or the circu clip that holds the drive shaft in has failed (they do every now and then when disturbed then put back in!) causeing the drive shaft 2 slip out abit (and all the oil)

if u had stoped soon after it happining then i would be a case of replacing ither part and the oil! but from what it seams u have not so worse case is you will need 2 wip the box out and replace the inner gearbox bearings as without oil they will have burnt out (causing the whining that every gti owner hates!)

Best bit of advice that you've said in this topic.

Chill out though, it seemed to have hit a nerve with you there...give him a break.

It's a good job you don't need to be highly trained in English writing skills, you're making it hard to read what you're saying!

bbspolo · Post by **bbspolo** » Mon Jun 16, 2008 12:30 am

lol no not my stong point! but u managed 2 understand it so it cant be that bad!!

andyniceday · Post by **andyniceday** » Mon Jun 16, 2008 12:20 pm

well the mechanic says "it was one of the new seals that was either faulty or not quite in right" (all his exact words not mine). he also said that he thought the gearbox oil might have been too thin - even though it was the correct stuff supplied by VW.

hes putting a new seal on and putting new oil in and then he'll see what it sounds like. i got the feeling he's trying to fob me off but i stressed to him that the noises the box was making when i brought it back surely suggest that theres been some internal damage done? he agreed it sounded terrible as he gave it a quick run before looking at it.

i imagine its still going to be whining which im not prepared to accept. looks like this might become a long drawn out affair, but really whoever's fault this is it isnt my problem to sort is it?

polo_gti21 · Post by **polo_gti21** » Mon Jun 16, 2008 9:25 pm

bbspolo wrote:

but im a teck (for vw) and ive had 2 deal with loads of know it alls like u!

well this quote says it all i love my vw's but you VW TECHS make me hate taking my car to you lot cos of your firey attitude and it wasnt me who broke it. just take a chill pill
Rant over!

hope it gets sorted andy.