Cannot open tailgate after unlock car

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miszelos
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Posts: 6
Joined: Mon Oct 09, 2023 2:38 pm
Drives: Polo 6 AW1 2018
Location: Warsaw

Cannot open tailgate after unlock car

Post by miszelos »

Hello
After unlocking the doors, I cannot open the tailgate.
Opening with the remote control does not work either. The system signals that the trunk is open (the trunk open icon and interior lighting are on). What could have happened and how to fix it?
SRGTD
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Drives: 2020 AW Polo GTI+, Pure White.
Location: UK

Re: Cannot open tailgate after unlock car

Post by SRGTD »

Have you tried manually unlocking it from inside the trunk?

You’ll need to drop your rear seats and get into the trunk, and release the cover that holds the emergency warning triangle in place. Once that cover’s released, you’ll see a slot and the unlocking pin in the slot. To unlock the tailgate, the pin needs to be slid sideways - in the direction of the arrow on the tailgate trim panel - using the key blade or a screwdriver blade.

The third post by forum member @POLO Clive in the discussion thread at the link includes pictures that should help;

https://www.uk-polos.net/viewtopic.php? ... t=#p598716
miszelos
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Joined: Mon Oct 09, 2023 2:38 pm
Drives: Polo 6 AW1 2018
Location: Warsaw

Re: Cannot open tailgate after unlock car

Post by miszelos »

Thank you very much for your advice and answer.
Tonight I will try to do as you said. I'm worried why this happened and whether I will be able to close the trunk lid after unlocking it.
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OomStu_ZA
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Re: Cannot open tailgate after unlock car

Post by OomStu_ZA »

miszelos wrote: Mon Oct 09, 2023 4:32 pm Thank you very much for your advice and answer.
Tonight I will try to do as you said. I'm worried why this happened and whether I will be able to close the trunk lid after unlocking it.
Is your car equipped with a reserver camera as well?
miszelos
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Posts: 6
Joined: Mon Oct 09, 2023 2:38 pm
Drives: Polo 6 AW1 2018
Location: Warsaw

Re: Cannot open tailgate after unlock car

Post by miszelos »

Fortunately, I managed to open the trunk lid without releasing the lock you wrote about... Strange thing. As if something got stuck in the mechanism. Anyway, thanks for your help!
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